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Razan Hanania, HR Manager for Automotive Companies (BMW/ GM – Jordan, Mitsubishi/

Razan Hanania

HR Manager for Automotive Companies (BMW/ GM – Jordan, Mitsubishi/ ·Abu Khader Group

Jordan

Master's degree, Engineering Management

Work experience

Total years of experience: 16 years, 10 months

HR Manager for Automotive Companies (BMW/ GM – Jordan, Mitsubishi/

April 2016 - Present

Abu Khader Group

Amman, Jordan

April 2016 - Present

• Responsible for all HR functions, including but not limited to: Strategic Planning, Organizational Development, Talent Acquisition and Management, Learning and Development, Compensation and Benefits, Employee Relations, Succession Planning, and Performance Management.
• Serve as a link between management and employees by handing questions, interpreting and administering contracts, and helping resolve work-related problems to foster positive environment.
• Advise managers on organizational policy matters and recommend needed changes
• Identify staff vacancies and recruit, interview and select applicants
• Coach managers on the process of evaluating employees, setting goals, conducting objective performance reviews, and recognizing and awarding performance to improve productivity.
• Identify talent and aspirations of individual employees and provide coaching aimed at motivating them to undertake the necessary training required to advance their careers within the company
• Conduct research to study the current compensation trends in the market and review the company compensation plan.
• Design employee benefit programs in addition to work perks that aim to improve employee motivation and morale

Company industry:
Automotive Dealership & Distributor
Job role:
Human Resources and Recruitment

Organization Development Supervisor

October 2013 - March 2016

Abu Khader Group

Amman, Jordan

October 2013 - March 2016

• Develop HR Policies and Procedures
• Develop Company Key Performance Indicators and conducted an analysis on Company’s performance for the year 2010
• Develop a job description for all positions available at the group
• Manage the project of evaluating the utilization and efficiency of employees
and processes.
• Develop Training Plans that matches the needs of the group.
• Participate in the identification and development of a competency model to be used throughout various organizational programs.
• Facilitate team building workshops, exercises, or programs to enhance the cohesiveness of teams.
• Identify and create a leadership development program to ensure all leaders and potential leaders have the necessary skills to succeed.
• Evaluate HR business initiatives to determine the appropriate organizational
effectiveness interventions needed to meet organizational goals.
• Participate in developing HR Business Plan & Succession plan

Company industry:
Business Process Outsourcing (BPO)
Job role:
Support Services

Organization Development Specialist

August 2010 - October 2013

Abu Khader Group

Amman, Jordan

August 2010 - October 2013

• Develop HR Policies and Procedures
• Develop Company Key Performance Indicators and conducted an analysis on Company’s performance for the year 2010
• Develop a job description for all positions available at the group
• Manage the project of evaluating the utilization and efficiency of employees
and processes.
• Develop Training Plans that matches the needs of the group.
• Participate in the identification and development of a competency model to be used throughout various organizational programs.
• Facilitate team building workshops, exercises, or programs to enhance the cohesiveness of teams.
• Identify and create a leadership development program to ensure all leaders and potential leaders have the necessary skills to succeed.
• Evaluate HR business initiatives to determine the appropriate organizational
effectiveness interventions needed to meet organizational goals.
• Participate in developing HR Business Plan & Succession plan

Company industry:
FMCG
Job role:
Human Resources and Recruitment

Marketing Research Specialist - Summer Placement

July 2009 - August 2009

ABB

Amman, Jordan

July 2009 - August 2009

• Assisted in conducting marketing analysis.
• Worked within a team preparing and developing a questionnaire.
• Confirmed excellent communication skills.

Company industry:
Installation & Technical Services
Job role:
Marketing and PR

Industrial Engineer - Capstone Project Manager

November 2008 - April 2009

Valco Manufacturing

Canada

November 2008 - April 2009

• Directed a project for process improvement using the Value Stream Mapping
Tool and Lean Manufacturing.
• Performed time studies on each process in a large manufacturing area.
• Planned a floor layout for the production line under study.
• Completed Auto-CAD drawings for the Senior Engineer on line layout and
ergonomic space-saving concepts.
• Identified potential bottlenecks to production, and developed methods to
reduce and prevent these impediments to efficiency.
• Completed change requests on production procedures and drawings.
• Communicated regularly with operators for time study data and capstone
supervisor for project updates.
• Tracked the progress of the project, ensure that data is available and project
is completed on time.

Company industry:
Manufacturing
Job role:
Engineering

Sales Representative - Summer Placement

May 2007 - August 2007

The Good Bookshop

Jordan

May 2007 - August 2007

• Provided customer service, cash register operations and product
advice.
• Organized paperwork during the shift.
• Created a new classification system to make materials easily accessible to
users
• Demonstrated superior communication skills by directly interacting with
customers.

Company industry:
Sales Outsourcing
Job role:
Customer Service and Call Center

Education

University Of Ottawa

June 2010

June 2010

Master's degree, Engineering Management

Canada

GPA (percentage): 80%

GPA (percentage): 80%

University of Windsor

April 2009

April 2009

Bachelor's degree, : Honours Industrial & Manufacturing Systems Engineering, Minor in Business

Canada

GPA (percentage): 80%

GPA (percentage): 80%

Ahliyyah School for Girls

June 2005

June 2005

High school or equivalent, IGSE

Jordan

GPA (percentage): 95%

GPA (percentage): 95%

Skills

Performance Management
Expert
Performance Management
Expert
Training
Expert
Training
Expert
Business Development
Expert
Business Development
Expert
• Self-directed learning, works well in group settings
Expert
• Self-directed learning, works well in group settings
Expert
Creativity & Analytical Skills
Intermediate
Creativity & Analytical Skills
Intermediate
Organization Skills
Expert
Organization Skills
Expert
Microsoft Office (Word, Excel, Access, PowerPoint, Visio, Project)
Intermediate
Microsoft Office (Word, Excel, Access, PowerPoint, Visio, Project)
Intermediate
Problem solving Skills
Intermediate
Problem solving Skills
Intermediate
presentation and communication skills
Expert
presentation and communication skills
Expert
time management and multi-task skills
Expert
time management and multi-task skills
Expert
Performance Management
Expert
Performance Management
Expert
Training
Expert
Training
Expert
Business Development
Expert
Business Development
Expert

Languages

English
Expert
Arabic
Expert

Memberships

Professional Engineers of Ontario

Member

April 2009

Ontario Society of Professional Engineers

Member

April 2009

Training and Certifications

Training
Basics in Human Resources Management
Tanweer
Jul 2011
Finance for Non Finance
Sanaya
Apr 2011