Ria Edera Bukalan, retail sales executive

Ria Edera Bukalan

retail sales executive

Albidaa Group of Companies

Location
Qatar - Doha
Education
Bachelor's degree, Associate in Hotel and Restaurant Services
Experience
8 years, 7 Months

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Work Experience

Total years of experience :8 years, 7 Months

retail sales executive at Albidaa Group of Companies
  • Qatar - Doha
  • January 2017 to October 2019

• Provides excellent customer service

• Prepares Daily Sales Report

• Manage customer’s transactions though cash and card payments.

• Ensure customer transactions are processed promptly and accurately.

• Build rapport and a trusting relationship with customers by providing positive comments and personalized discussion.

• Welcoming, knowing and pleasing the customers.

• Reports discrepancies and problems to the supervisor

• Responsible for Stock Checks / Inventory

• Maintain location appearance; keep areas neat while working and return items to correct locations.

• Provide outstanding and quality customer service.

brand representative at Albidaa Group of Companies
  • Qatar - Doha
  • January 2016 to December 2016

• To promote awareness of brand image internally and externally of the company.
• Working within established guidelines, particularly with brands
• Following up new business opportunities and setting up the target.
• Maintaining customer relationship programme for the customer satisfaction.
• Building long term relationship with new and existing customers.
• Addressing customers concern and complaints.

sales assistant at DNA
  • Qatar - Doha
  • November 2013 to December 2015

• Preparing reports and giving comments and suggestions from the feedback of the customers to benefit the company and help increase sales.

• Resolve problems and deal customer complain in an efficient manner.

• Maintain Relationship with client by providing information about our products and recommending new collections.

• Preparing Daily Sales Report
• Review our own sales performance.

Caregiver at Francesco Del Monte
  • Italy
  • January 2012 to August 2013

Caregiver
Francesco Del Monte
Rome, Italy
January 2012 - August 2013
Job Description: • Provide conversation and companionship.
• Assist with walking and home physical therapy.
• Prepare current and future meals, monitor diet and eating
• Medication reminders.
• Assist with bathing, grooming and dressing.
• Assist with toiling.
• Light housekeeping.
• Prepare grocery list and do shopping
• All services of companion position
• Assist with evening routine.
• Assist as needed throughout the night.
• Assist with other related duties as requested or asked by him.

Sales Assistant at Motivi
  • Italy
  • September 2011 to December 2011

Sales Assistant
Motivi
Rome, Italy
September 2011 - December 2011
Job Description: • Assisting shoppers to find the goods and products they are looking for.
• Stocking shelves with merchandise.
• Answering queries from customers.
• Reporting discrepancies and problems to the supervisor.
• Giving advice and guidance on product selection to customers.
• Keeping the store tidy and clean, this includes hovering and mopping.
• Working within established guidelines, particularly with brands.
• Attaching price tags to merchandise on the shop floor.
• Keeping up to date with special promotions and putting up displays.

Call Center Agent at Anthem
  • Italy
  • February 2011 to August 2011

Call Center Agent
Anthem
Rome Italy
February 2011 - August 2011
Job Description: • Obtains client information by answering telephone calls; interviewing clients;
verifying information.
• Determines eligibility by comparing client information to requirements.
• Establishes policies by entering client information; confirming pricing.
• Informs clients by explaining procedures; answering questions;
providing information.
• Maintains communication equipment by reporting problems.
• Accomplishes sales and organization mission by completing related results as needed.

Education

Bachelor's degree, Associate in Hotel and Restaurant Services
  • at Pasig Catholic College
  • March 2011
High school or equivalent, Tourism
  • at University of Northern Philippines
  • March 2008
High school or equivalent, High School
  • at Pasig Catholic College
  • March 2007

Specialties & Skills

ANSWERING
CLIENTS
HOUSEKEEPING
INTERVIEWING
PRICING
SALES ASSISTANT
SHOP FLOOR
TELEPHONE
THERAPY

Languages

English
Beginner
Italian
Intermediate