Riad Moustafa, Area Sales Manager

Riad Moustafa

Area Sales Manager

احمد عبدالله العيسى

Lieu
Arabie Saoudite - Jeddah
Éducation
Diplôme supérieur, Business Development
Expérience
19 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :19 years, 7 Mois

Area Sales Manager à احمد عبدالله العيسى
  • Arabie Saoudite - Jeddah
  • Je travaille ici depuis mai 2019

Area Sales Manager
• Presented management with new strategies to increase sales of products, enlarge territory, and increase market share.
• Successfully managed to open new showrooms in (Madinah and Khamis Mushit) starting from nothing to the final stages of selling the kitchens.
• Coach and train the showroom team in sales and technical aspects, especially the new joiners to elevate their skills and improve the performance
• Market analysis skills and competitor activity to plan accordingly and improve the sales share, involved in the marketing activities to improve the brand image and drive new customers to the showroom

• Assessed costs and market levels by consulting with senior management and vendors to set prices of goods to maximize profits.
• As an exceptional leader with expertise in Kitchen operations, achieved amazing Result by implementing innovative strategies.
• Responsible for hiring and motivating 20-member team which resulted in producing sales of more than 15 M per year.
• Achieved sales amounting to more than 10 M over 2020 to accomplish 70% of company's sales goal.
• Adjusted sales procedures by tracking customer behavior, market trends, and current market share to realign company goals.

Manager à Burberry KSA
  • Arabie Saoudite - Jeddah
  • novembre 2012 à octobre 2017

working as Area Manager for Burberry stores in Jeddah and supporting the District manager for Saudi and Bahrain in (Training, store operations, Marketing and strategy, planning for the seasonal stock for whole Saudi and Bahrain stores, customer’s feedback program elevation, planning for the yearly Budget for Saudi and Bahrain Stores
Maximize Sales and Profitability
Reduce store operating costs
Loss Prevention
Optimize Inventory
Increase in customer awareness on products
100% stock availability Retention of key talent Team Engagement
Advanced Knowledge of retail processes and retail industry
Advanced Knowledge of Merchandising
Stock Management and Inventory processes
Leadership skills
Result orientation
Teamwork & collaboration
Communication skills
Analytical skills
Planning and organizing skills
Customer service orientation
Coaching and mentoring skills
SAP Management

Area Manager western Region à Coach
  • Arabie Saoudite - Jeddah
  • juin 2011 à septembre 2012

business development
Marketing
Staff recruitment and Development
Customer Service
Brand Awareness
KPI analyst
Operation and Stock Management

Sales manager à ROSHANA Group for fashion and Retail
  • Arabie Saoudite - Jeddah
  • février 2010 à juin 2011

business development
Marketing
Staff recruitment and Development
Customer Service
Brand Awareness
KPI analyst
Operation and Stock Management

Customer Service Manager -Jeddah à ROSHANA Group for fashion and Retail
  • Arabie Saoudite - Jeddah
  • mars 2009 à mai 2010

Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Store Manager At Zara à AL-HOKAIR Group for Fashion and Retail
  • Arabie Saoudite - Jeddah
  • janvier 2007 à février 2009

business development
Marketing
Staff recruitment and Development
Customer Service
Brand Awareness
KPI analyst
Operation and Stock Management

Store Manager At Prada à Prada Group
  • Émirats Arabes Unis - Dubaï
  • mars 2006 à janvier 2007

business development
Marketing
Staff recruitment and Development
Customer Service
Brand Awareness
KPI analyst
Operation and Stock Management

Marketing Specialist à HAKKAN INT Group for Bags and Accessories
  • Turquie - Istanbul
  • février 2003 à janvier 2006

Conduct market research to find answers about consumer requirements, habits and trends
Brainstorm and develop ideas for creative marketing campaigns
Assist in outbound or inbound marketing activities by demonstrating expertise in various areas (content development and optimization, advertising, events planning etc.)
Liaise with external vendors to execute promotional events and campaigns
Collaborate with marketing and other professionals to coordinate brand awareness and marketing efforts
Plan and execute initiatives to reach the target audience through appropriate channels (social media, e-mail, TV etc.)
Assist in analyzing marketing data (campaign results, conversion rates, traffic etc.) to help shape future marketing strategies
Undertake individual tasks of a marketing plan as assigned

Éducation

Diplôme supérieur, Business Development
  • à liverpool university
  • décembre 2016

The study of business development for two years

Master, Business Administration
  • à Aleppo University
  • février 2003

Office Management, Reception, Filing, Bookkeeping, Organisation, Proficiency in Microsoft Office Suite, Time Management, Communication, Attention to Detail, Problem Solving, Multi-tasking, Order Management, Billing, Reporting, Researching, Ordering, Invoicing, Scheduling, Typing, Computer Skills

Specialties & Skills

Coaching Leaders
Marketing
Retail Management
Business Development
Coaching and mentoring skills.Leadership skills

Langues

Anglais
Expert
Turc
Expert
Arabe
Expert

Formation et Diplômes

Fundamentals of Digital Marketing from Google (Certificat)
Date de la formation:
February 2019
CVM (customer value management) (Formation)
Institut de formation:
Burberry
Date de la formation:
April 2014
Durée:
48 heures
Retail management training program in Burberry Training workshop in Dubai 2012 (Formation)
Institut de formation:
Burberry
Date de la formation:
October 2013
Durée:
72 heures
SAP retail (Formation)
Institut de formation:
Burberry
Date de la formation:
September 2013
Durée:
36 heures
Coaching and mentoring skills ,Leadership skills (Formation)
Institut de formation:
Burberry
Date de la formation:
August 2014
Durée:
48 heures