Rialyn Guillermo

Demonstrate and provide information on promoted products/services
Create a positive image and lead consumers to use it
Distribute product samples, brochures, flyers etc. to source new sales opportunities
Identify interest and understand customer needs and requirements
Set up booths or promotional stands and stock products
Productivity Report on demonstration related information (interest level, questions asked, number of samples/flyers distributed etc.

Building rapport to customers
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Conducts presentation on products and services
Handles customer inquiries and application for internet and telephone connection.
Prepares Daily Sales Report, Footfalls and Data base updates
Changing locations from tie to time, Depends on promotional activities lined up by the company

Handled inquiries in telephone and walk in customers.
Providing products and service information; resolving product and service problems.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Process Subscription application for internet and telephone Services.
Contributes to team effort by accomplishing related results as needed
Maintains financial accounts by processing customer adjustments.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Conflicts Handling and Customer’s Satisfaction