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Ribal Salha, key account executive

Ribal Salha

key account executive·Madi International

United Arab Emirates

Bachelor's degree, Business administration

Work experience

Total years of experience: 15 years, 7 months

key account executive

November 2018 - Present

Madi International

Dubai, United Arab Emirates

November 2018 - Present

* Determine annual unit and gross-profit plans by implementing marketing
strategies; analyzing trends and results.
* Establish sales objectives by forecasting and developing annual sales quotas for
regions and territories; projecting expected sales volume and profit for existing
and new products.
* Implement national sales programs by developing field sales action plans.
* Maintain sales volume, product mix, and selling price by keeping current with
supply and demand, changing trends, economic indicators, and competitors.
* Establish and adjusts selling prices by monitoring costs, competition, and supply
and demand.
* Complete national sales operational requirements by scheduling and assigning
employees; following up on work results.
* Maintain national sales staff by recruiting, selecting, orienting, and training
employees.
* Maintain national sales staff job results by counseling and disciplining
employees; planning, monitoring, and appraising job results.
* Maintain professional and technical knowledge by attending educational
workshops; reviewing professional publications; establishing personal networks;
participating in professional societies.
* Contribute to team effort by accomplishing related results as needed.
* Travel through all Middle East countries for meeting new potential clients and
closing the deals.

Company industry:
Sales Outsourcing
Job role:
Sales

Sales Supervisor

January 2016 - November 2018

Madi International Company

United Arab Emirates

January 2016 - November 2018

Playing an integral role in new business pitches and hold responsibility for the
effective on-boarding of the new clients.
* Responsible for the development and achievement of sales through the direct
sales channel.
* Focusing on growing and developing existing clients, together with generating
new business.
* Write business plans for all current and opportunity tender business.
* Acting as the key interface between the customer and all relevant divisions.

Company industry:
Retail & Wholesale
Job role:
Sales

Senior Property consultant

December 2013 - February 2016

Damac Properties

United Arab Emirates

December 2013 - February 2016

Promote sales of properties through different advertising channels
* Generate leads through real estate portals, referrals, emails, phone calls as well
as direct visits.
* Provide clients with comparative studies/data for recently sold properties to
determine competitive market pricing
* Coordinate property closings, overseeing signing of documents and
disbursement of funds- Advise clients on market conditions, prices, mortgages,
legal requirements and related matters
7/11/2010-1\10\2013 Store manager (Joue Club Lebanon)
* Complete store operational requirements by scheduling
and assigning employees; following up on work results.
* Achieves monthly target by hard working and gaining
customers loyalty..
* Convincing new clients by the products and quality with a
professional customer service.
* Ensures availability of merchandise and services by approving
contracts; maintaining inventories.
* Markets merchandise by studying advertising, sales promotion, and
display plans; contributes to team effort by accomplishing related results
as needed.

Company industry:
Real Estate
Job role:
Sales

Customer service

November 2008 - October 2011

Virgin megastore Beirut Down

Lebanon

November 2008 - October 2011

Communicating and dealing with customers and Companies(
banks, electrical production companies)
* Applying all customers needs via telephone, email and direct
contact
* Handle customers feed backs and complains by a
professional and polite way.

Company industry:
Retail & Wholesale
Job role:
Customer Service and Call Center

Education

AUL University (Arts Science and Technology University

August 2012

August 2012

Bachelor's degree, Business administration

Lebanon

GPA (point): 3 out of 4

GPA (point): 3 out of 4

Ras el Maten High School

June 2008

June 2008

High school or equivalent, Life Science and Agriculture

Lebanon

GPA (point): 14 out of 20

GPA (point): 14 out of 20

baccalaureates Life Sciences Sociology.

Skills

Brand Management
Expert
Brand Management
Expert
Store Management
Expert
Store Management
Expert
Auditing
Expert
Auditing
Expert
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
BUSINESS PLANS
Expert
BUSINESS PLANS
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
DIRECT MARKETING
Expert
DIRECT MARKETING
Expert
SALES
Expert
SALES
Expert
TENDER
Expert
TENDER
Expert
COMPETITIVE
Expert
COMPETITIVE
Expert
CONTRACT MANAGEMENT
Expert
CONTRACT MANAGEMENT
Expert
CLOSING
Expert
CLOSING
Expert
ADVERTISING
Intermediate
ADVERTISING
Intermediate
COUNSELING
Intermediate
COUNSELING
Intermediate
Brand Management
Expert
Brand Management
Expert
Store Management
Expert
Store Management
Expert
Auditing
Expert
Auditing
Expert
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert

Languages

Arabic

Native Speaker

English

Expert

French

Beginner

Hobbies and interests

Swimming