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RIBHI MURRAR, Business Analyst

RIBHI MURRAR

Business Analyst·Namariq Arabian Services

Saudi Arabia

Bachelor's degree, English Language and Literature

Work experience

Total years of experience: 15 years, 0 months

Business Analyst

March 2015 - Present

Namariq Arabian Services

Jeddah, Saudi Arabia

March 2015 - Present

By March 1st 2015, I Moved to Business Development Department Based on What I Have Achieved In Career to improve an organization’s market position and achieve financial growth and operation wise Knowledge & competence.

responsible to define a long-term organizational strategic goals, builds key customer relationships, identifies business opportunities, negotiates and closes business deals and maintains extensive knowledge of current market conditions.

Business Development coordinator works in a senior sales position within the company.It is their job to work with the internal team, marketing staff, and other managers to increase sales opportunities and thereby maximize revenue for their organization. To achieve this, they need to find potential new customers, present to them, ultimately convert them into clients, and continue to grow business in the future. Business Development Managers will also help manage existing clients and ensure they stay satisfied and positive. They call on clients, often being required to make presentations on solutions and services that meet or predict their clients’ future needs.

To Make it Happens, It’s Necessary to Start a Distinct Understanding of Each Client Account, Comprehends Their Demands, Keep Up with Their Wants and Offer Them What Serves Their Preferences, a Smart Solution That Satisfies Their Purposes, Persuasive Enough to Save them Time, Efforts and Money,

Working Through Investment Options, Key Account Analysis, Pipeline Trends, Return On Investment, Revenue And Sales Target Setting, Explaining Amenities and Discussing Other Important Contract Related Issues, Draws up and Executes Contracts by Making Sure Obligations, Terms and Conditions are Implemented and Adhered to, be it Reservation, Financial or Operational Processes by Provides Orientation to Residency Admin, Reservation And Finance Officers by Explaining the Lease Provisions Clearly in Away Enables Concerned to Comprehend and Cognize Services Particulars, Preferences And Contract Solitary.

Compile Statistical Data and Prepare Reports Related to Residency Capacity Completed Recertification, Within Level of Expertise, Oversees and Reviews Verification, Substantiation, and Research Regarding a Variety of Eligibility Data Supplied Internally by Finance Department or Externally by Current or Prospective Residents/Clients with Ability to Deal Tactfully and Courteously with the Client’s Requirement Requests for All Reservation Related Matters.

Maintains an Accurate Records for Accounts Receivables, Collected Money, Security Deposits, and Additional Services Charges. And Validating Issued Invoices, Presenting a Year in Advance Forecasted Revenue Report Including all Business Lines Returns Compared to Annual Budget and Sales Targets, Computing Achieved Revenues Correctly and Accurately Verifying All Income Sources of Other Business Lines, Perform a Wide Variety of Detailed Financial and Administrative Activities For Relatively Monthly Issued Invoices by Verifying Accounts Receivables to the Forecasted Realized Numbers, Project Yearly Revenue Based On Signed Contracts Histogram For Total Contract Period And Monitor On Monthly Basis and Prepares a Sales Target Forecast for Each Account Manager and Analyse Based on Actual Realized Revenues.

A Business Development Role Includes Many Objectives and Requires to Work at Many Levels, to Maximize Relationship Building Opportunities, Acknowledge Customers Promptly and Treating Their Concerns with Care as a Customer Service Objective, Improve the Overall Customer Relationship, Deliver Reliable Administrative Support and Customer Service As a Communication Skills Objective, Assist in the Analysis of Customer Trends to Enhance Sales and Service Management Process and Pre-Requirements as an Analytical Objective, Provide in Depth Views on Sales Strategies, Trends and Relevant Statistics as a Strategic Thinking Objective.

Company industry:
Business Process Outsourcing (BPO)
Job role:
Sales

Catering Officer

September 2013 - February 2014

Namariq Arabian Services

Khobar, Saudi Arabia

September 2013 - February 2014

Namariq Has Been Established To Provide Constructors and Manufacturers with Professional Effective Support Services, Facility Fixture and Operational Solutions, Enabling Developers to Achieve Their Desired Objectives and Focus What They Do Best, Aiming To Revolutionize the Quality and Range of Temporary Camp Facility Management and Services, Wherefore Namariq Is a Total Package Supplier, We Design, Mobilize, Manage, Accommodate and Cater To All Aspects of Remote Living.

By Joining Namariq, I Continued What I Have Started, While Not Wasting a Four Years of Managerial Experience, I Decided To Build Over Acquired Leadership Practices, Exploit and Make Best Use of Being in Operations, a Push of a Continues Growth in the Area of Service and Hospitality.

As a Catering Supervisor, Should Manage and Coordinate All Facets of Food and Beverage Operations, Runs to Obtain Optimum Profitability and Make Recommendations to Project Management for the Modernization of Equipment, People Management, Service Methods and Improved Guest Satisfaction, Supporting Operations at All Levels, Establish Standards of Rendering, Quality and Job Roles and Actively Work on Developing People’s Potentials and Procedures Resulting, Regularly Monitor Service Performance Against Agreed Criteria, Keep a Daily Log of all Occurrences for both Positives and Negatives as to Support Changes or Amendments to Procedures, Standardize the Departmental Tasks so that Evaluation Can Take Place and Corrective Action Taken in a Professional Manner.

In Addition to the Foregoing, Scheduling Workload to Meet Priorities and Targets, Increasing Efficiency and Productivity Whilst Reducing Costs and Inefficiencies, Ability to Keep a Level Head at all Times, Nurture and Grow a Business, Evaluate Opportunities and Risks and Also Deliver Innovative New Solutions to Challenges, Possessing Excellent Client Facing and Configuration Skills and Highly Successful in Helping Define Company Direction, Achieving Goals and Optimizing Business, Communicate Positively with Other Departments to Ensure Effective Teamwork and a High Morale.

On Floor, Workout Building an Efficient and Motivated Team of Employees by Taking an Active Interest in Their Training, Development, Safety and Welfare, Participate and Where Applicable, Deliver Training and Development Programs that Should Improve Personnel or Departmental Standards, Ability to Provide Support, Motivation and Guidance to Junior Staff and Chefs, Manage To Evaluate Employees Performance, Carry Out Staff Appraisals on a Regular Basis and Always Liaising Closely with the HR department.

Work on Assuring the Quality and Quantity of Food Purchased and Produced, Ensure That Hygiene and Health Control Regulations In Critical Areas Are Adhered to, Handle any Guest Complaints or Problems Promptly and to Ensure that all Incidents are Reported, Carry Out Assignments as Delegated by Division’s Head and Follow the Instructions Brought by the Operation Manager, Ensuring that all Company Policies and Minimum Standards are Adhered to, Demonstrate a Working Knowledge of Occasional Duties Related to the Scope of the Job as Requested, Understand and have Awareness Of all Company Procedures and Be Security Conscious to Exhibit the Required Service Standards After All, to Behave at All Times in a Manner, Which is Pleasant, Positive and Projects a Good Company Image.

The Most Important This Job Role Qualified Me for Is Contributing to Start-ups, Be one of the Pioneers in Preparing Guidelines, Initial Manual Procedure and Policies Drafts, Scope of Works and Management Hierarchy the Thing That Enabled Me to Put All Previous Experience Into Implementation, Helped Me to Measure How Far the Extent I Can Put Gains To The Function and Opened Me New Purview to Go, Learn and Apply.
.

Company industry:
Business Process Outsourcing (BPO)
Job role:
Management

Store In Charge/Restaurant Manager

June 2010 - September 2013

RICC McDonald's Licencee

Dammam, Saudi Arabia

June 2010 - September 2013

Being Part of Sequence Success Makes You a Success Seeker, Among Fast Growing Establishment with the Largest Market Share at QSR, In The Middle of a Well Organized Chain, Many Departments Are Many Opportunities, All Working Like a Cell with a Specific Designed Plans and Clear Objectives, That Was RICC and There Was the Position That Makes You a Team Player, Part of the Achievements and a Reason for Success.

What Makes My Job There More Interesting Is Challenges You Encounter, Change You Need To Manage, Responsibilities You Have To Handle and Daily Firm Tasks You Have To Over Cross Completely Safely And Successfully.

Following Procedures And Applying Standards Makes Out of You a Professional In The Process of Productivity and Accomplishments, Brings Out the Shadows of the Leader of You on Your Business and Your People.

Career’s Main Responsibility Is Shift’s Management Were the Targets of a Shift Manager Is Running Secure, Safe and Profitable Shifts, Deliver One Hundred Percent Customer Satisfaction and To Maintain Quality, Service and Cleanliness Levels.

Here I Started as MT (Manager Trainee) Where My Job Role Was Creating a Combination between People, Products and Equipment's Where This Is a Fact by Managing the Crew and Monitoring Stocks, Sales, Service, Profit and Quality, this
Position Effectively Improved My Personality in Leadership, Taking Responsibility and Control and Enhanced My Knowledge Base in Food Industry Sector Mentioning the Great Experience in Management and Leadership that will Enable Me to Manage and Run Any Other Business as I’m Keen to Attend Classes Conducted by the Company for ThesePurposes.

Being a Senior Second Assistant Manager Has Empowered Me to a New Level of Management Were This Position Requires New Assignments like Being Entitled as Ordering Manager Taking Responsibility for Ordering the Store Needs Of Food and Paper Products Up To Controlling Items Cost, Based On Preparing a Calculated Formula and Creating Ordering Cycle Combined With Sales and Items Usage Projection, to Be Made Four Times a Month.

Second Major Position’s Role Was Experiencing Being a Training Manager Responsible to Prepare a Training Package Analysis for All of the Store Staff Including Management Team Assistants, Based On Store Needs and Problems Encountered, Assigning Training and Follow Up for Each Crew to Guarantee the Process of Development and Progress of All, To Be Submitted and Verified By the Training Department On a Monthly Basis.

When Promoted as First Assistant Manager, As Next in Line, I Had To Practice Store Manager’s Duties to Be Prepared for The Next Level and Master the Key Goals of Running the Business in Addition to Manage the Business Twelve Systems To Be Able To Identify Store Opportunities To Work On and Improve.

Deep to Position’s Responsibilities, I Had to Rationing Restaurant’s Profit by Reconciling Monthly P&L and Control All Line Items, Evaluate Performance and Conduct Training, Execute and Perform PM and Manage all Equipment's, Maintain and Develop QSC Levels at All Times, Assist in Achieving Store and Business Targets and Hold Meetings and Carry Updates At The Absence of Store Manager, Mentioning the Experience of Running Brand Extension’s MDS and DT Service.

When It Comes To Store in Charge, the Expectations on Performance, Productivity and Contribution Will Be Raised, Implementation of Procedures, Execution of Plans, Achieving Targets and Getting Good Results In Addition To Increase Profit Is The Best Consequence of a Store In Charge Position.

Indulging Previous Experience, I Had To Execute a Plan To Build Sales, Determining Restaurant’s Profit Opportunity and Projecting Initial Monthly Store Profit Scheme, Holding Store Expenses within Budget, Routing Local Store Marketing Plans and Guarantee Accuracy of Monthly Reports.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Education

Al Zaytoonah University of Jordan

February 2009

February 2009

Bachelor's degree, English Language and Literature

Jordan

GPA (percentage): 85%

GPA (percentage): 85%

For my Graduation Project I Chose a Topic that is Deep in English Literature, Something more like a Phenomena in Literature Which Needs to Be Studied and Marked Out, Though I Searched for MOCK EPICS Style, Alexander Pope's (The Rape of the Lock) in Particular, a Very Rich and a Masterpiece that Just Came Before Its Time. I Studied the Epic Carefully, the Cantos, the Critical Statements, the Commentary Studies of It, the Themes and the Symbols and I came Out with a Whole new Critical and Supportive Opinions by my Own as a Result for my Study of the Epic and Proudly my Project Has Been Classified at the University as One of Their Best Students Researches for the Year 2009.

British Council

December 2007

December 2007

Diploma, English Drama

Jordan

Attending English Drama Sessions Held at the British Council - AMMAN, Open Debates and Arguments and Analysis

Skills

Client Retention
Expert
Client Retention
Expert
Record Keeping
Expert
Record Keeping
Expert
Lead Generation
Expert
Lead Generation
Expert
Revenue Forecasting
Expert
Revenue Forecasting
Expert
Data Communication
Expert
Data Communication
Expert
Computer ICDL
Expert
Computer ICDL
Expert
Communication & Negotation
Expert
Communication & Negotation
Expert
Lead Generation, Estimating & Forecasting
Intermediate
Lead Generation, Estimating & Forecasting
Intermediate
Business Analysis, Planning & Reporting
Intermediate
Business Analysis, Planning & Reporting
Intermediate
Client Retention & Record Keeping
Expert
Client Retention & Record Keeping
Expert
Formal Business Emailing/Communication & Office Paper Work
Expert
Formal Business Emailing/Communication & Office Paper Work
Expert
Client Retention
Expert
Client Retention
Expert
Record Keeping
Expert
Record Keeping
Expert
Lead Generation
Expert
Lead Generation
Expert
Revenue Forecasting
Expert
Revenue Forecasting
Expert
Data Communication
Expert
Data Communication
Expert

Languages

English
Expert
Arabic
Expert

Training and Certifications

Certifications
(EMP) Effective Management Practices
Jan 2012 - Feb 2012

Training
Marketing and Sales Methods Training
ALICO Training Center
Jul 2009
Secrets of Success Seminar
Rashad Faqiha
Feb 2017
Microsoft AX CRM System Practices
Namariq Arabian Services Training Center
May 2017
Sky Horizon Property Management System
Namariq Arabian Services Training Center
May 2016
Chicken & Fry Bundle
McDonald's RICC TDLC
Aug 2013
Food Safety Principles for Food Handlers
AL ARKAN Training Center by MOH
Jan 2013
Shift Management Excellency
McDonald's RICC TDLC
Nov 2012
McDonald's MFY 242 Session (Made For You) Production System
McDonald's RICC TDLC
Apr 2012
Effective Interviewer Skills
McDonald's RICC TDLC
Feb 2012
(PM) Planned Maintenance Calendar Performance
McDonald's RICC TDLC
Feb 2012
Hospitality Basics Session
McDonald's RICC TDLC
Dec 2011
(LSM) Local Store Marketing
McDonald's RICC TDLC
Jan 2011
Gold Standard Fountain Beverages
APMEA McDonald's RICC
Oct 2010
(RLP) Restaurant Leader Ship Practices
(HU) Hamburger University
Feb 2013
(BSM) Basic Shift Management
McDonald's RICC TDLC
Oct 2010
(ASM) Advance Shift Management
McDonald's RICC TDLC
Apr 2011
(EC) Equipment Class, Final Exam Pass and Class Attendance
McDonald's RICC TDLC
Feb 2012

Hobbies

  • What Do I Do In My Spare Time
    I Am a Keen Reader and Have Read Too Many Books In Language, Literature, History, Religions, Metaphysics and Jordanian Constitution, My Favourite Novelist Was Emilie Bronte at (Wuthering Height). Am a Big Fan Of Tennis and I Like To Play Squash and Table Hockey. I Enjoy Listening To Violin & Piano Music In Particular; Romanian Music Is My Favorite, My Best Musician Is Mich Gerber.