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Richard Rickerson, Freelance

Richard Rickerson

Freelance

IBM

Location
United States
Education
High school or equivalent,
Experience
39 years, 7 Months

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Work Experience

Total years of experience :39 years, 7 Months

Freelance at IBM
  • United Arab Emirates
  • My current job since June 2014

Work Market - Field Nation
Huntington, NY Minnetonka, MN
Field Service

Pharmacy Technician at Wal-Mar
  • India
  • December 2007 to September 2008
IT Service Desk Technician at TIC
  • India
  • December 2006 to June 2007

Microsoft Windows 2000, XP
• Office Suite, Outlook, Laptop connectivity, networks, printer
diagnosis, SAP security and navigation
• Record all calls received and dispatch as required CMMS Track-It

Senior Service Representative at Cobe Laboratories
  • India
  • January 1994 to January 1997

Support new production line manufacturing equipment, developing preventive
maintenance routines and diagnostic maintenance analysis procedures.
Train new equipment technicians on Allen Bradley ladder logic, Galil motor
controls, 3 phase motor control, various pneumatic-electronic-electromechanical
control, and general diagnostic approach.
Interface Intermec bar code readers to an electronic data collection

Field Service Manager at Walker Data Systems
  • India
  • January 1993 to January 1994
Data Processing Manager at Leadville General Hospital
  • India
  • January 1992 to January 1993
Field Service Manager at Computer Service Inc
  • India
  • January 1980 to January 1991

Field Service Support IBM mainframe, peripheral systems, NCR POS

Customer Engineer at IBM Corp
  • India
  • January 1968 to January 1980

Field Engineering

Education

High school or equivalent,
  • at Colorado State University
  • January 2003

Strategic Project Management • Controlling Project Risks & Costs • Managing Project Teams

High school or equivalent,
  • at Villanova University
  • January 2002

courses: Certificate of Project Management • Project Management Essentials

High school or equivalent,
  • at Colorado State University
  • January 2001

• Networks+ Rockwell International Lakewood, CO • SLC-500 Programming 2000 Intermountain Technical Solutions Denver, CO • Hazardous Waste Operations/Emergency Response 29CFR 1910. 24hrs

High school or equivalent,
  • at Red Rocks Community College
  • January 1999

courses: Visual Basic 6.0 Programming in Windows 1998 Colorado School Mines Denver, CO • Hazardous Waste Operations/Emergency Response 29CFR 1910 40hrs 1998 Allen Bradley-Rockwell International Lakewood, CO • SLC-500 Maintenance & Troubleshooting

High school or equivalent,
  • at Colorado School of TCMNational Board Certified Acupuncturis
  • January 1994
High school or equivalent,
  • at Red Rocks Community College
  • January 1993

courses: Anatomy & Physiology 8 • Biology 5

High school or equivalent, Computer Science and Business Administration
  • at University of Wisconsin
  • January 1985
High school or equivalent,
  • January 1980

courses: IBM Corp Madison, WI • Customer Engineering Field Service Mainframe 360-370-43XX

Specialties & Skills

Field Service
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AUTOMATION
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COMMUNICATION SKILLS
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COMPUTER HARDWARE
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CUSTOMER SERVICE
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DATA COLLECTION
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DATA ENTRY
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DATABASE ADMINISTRATION
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DIAGNOSIS
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ENGINEERING
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GMP
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Memberships

PEC Premier
  • PEC100450532
  • February 2013

Hobbies

  • Alternative Healing
    Completion of didactic and practical training in Traditional Oriental Medicine.