Richard Tannous, General Manager

Richard Tannous

General Manager

REEQWEST HR Consultancy Solutions DWC LLC

Location
United Arab Emirates
Education
High school or equivalent, Business & Marketing
Experience
24 years, 4 Months

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Work Experience

Total years of experience :24 years, 4 Months

General Manager at REEQWEST HR Consultancy Solutions DWC LLC
  • United Arab Emirates
  • My current job since December 2013

Reeqwest HR Consultancy Solutions has been a dynamic job placement and recruitment Consultancy service in
The Gulf & Middle east region since 2014.
Our definition reflects in our name. Our potential is our very well trained and highly experienced & specialized
staff in talent hunt, to identify and source candidates from the market.
We do not only save time, but also help our customers recruit suitable staff.
Our main services include searching staff, smart sourcing, HR outsourcing, payroll, and compliance outsourcing.
Here, at Reeqwest recruitment and jobs consultancy in the GCC & Middle east region,
Our core strength is TALENT SEARCH.
We have dynamic methods for our candidates and employers, which includes e-resumes & video resumes,
that helps both the candidates and the companies in recruiting the Right candidate.
I have the knowledge, the resources, and expertise to provide professionals with strong experience
and knowledge of every corner of the Human Resources field, starting from visa processing, going through
training, recruiting, budgeting, payroll, performance management system, employee services and developing
policies, and procedures.
Duties and Responsibilities - Experience Overview: not limited to the information below:
* Currently working as

Branch Manager at UPS (United Parcel Service)
  • United Arab Emirates
  • April 2005 to July 2013

Responsible of the Abu Dhabi and Al Ain accounts in the Branches.
* Responsible of UPS Brokerage Facility at Abu Dhabi Airport.
* In charge of all inbound & outbound shipments to/from the airport facility.
* In charge in negotiating/ opening accounts with ADAC (Abu Dhabi Airport Company)
& Abu Dhabi customs to facilitate the daily clearance process.
* In Charge of all Sea Freight at our facility at the port.
* Responsible for the P & L for AUH & Al Ain branches.
* Develop & implement a new sales strategy, sales policies & procedures, selling & reporting
guidelines to support the sales team to achieve its objectives.
* Provide weekly and monthly reports, data, research and market intelligence to the Management
Highlighting business performance, competitive landscape and recommendations for increasing
various revenue streams.
* Proactively monitor and assess competitor initiatives, take tactical decisions to counter, protect
and Enhance the Company’s position.

Key Account Manager at UPS (United Parcel Service)
  • United Arab Emirates
  • February 2002 to April 2005

Responsible of all accounts in Jebel ali & Key Government Customers.
* Responsible for managing strategic and tactical sales planning for channel development
promoting the sales of GLOBAL BRAND- ensure that market penetration, brand visibility,
growth, market share and profits are maximized.
* Direct responsibility for achieving Revenue Budget set and agreed with the Management
including profitability forecast including preparation and implementation of annual operational
plan with business management for services provided.
* Day to day management of the operations office in the Dubai Jebel Ali with 7 Operations
staff reporting on site.
* Understand the industry dynamics, customers’ needs and plan the best possible work pattern
to meet the requirements of the Wholesale industry.
* Maintain market industry share and business development by analyzing and cross checking
competitors’ activity.

Account Manager at UPS (United Parcel Service)
  • United Arab Emirates
  • February 2001 to February 2002

Directly reported to Branch and Country Managers.
* Responsible for all UPS Abu Dhabi accounts (services, rates and agreements).
* In charge of the key areas in Abu Dhabi (Khalifa, Hamda, Mina Industry, Khaldieh, Electra,
Corniche & Al Najdah Street).
* Responsible for Key Projects account follow up for ministry of health, information,
G.E.C Exhibitions and Thuraya Satellite Telecommunications.
* In charge of key government accounts including Adnoc, Adco, Adma Opco, ADWEA,
Abu Dhabi Petroleum port, Alcatel, Etisalat, Office of H.H. Hamdan and Office of
H.H. Sheikh Zayed.
* Supervised the sales, tele-sales & customer care management within my territory of
responsibility.

Senior Account Executive at UPS (United Parcel Service)
  • Lebanon
  • May 2000 to January 2001

Responsible for all UPS accounts in Lebanon (services, rates and agreements).
* Supervised a team of four account executives.

Administration at SP
  • Lebanon
  • June 1999 to April 2000

Responsible for administrative, personnel and HR issues Employees Files.
* Assisted the Sales & Marketing Head in successfully developing and implementing the Sales
& Marketing Strategies.
* Monitored the sales team and assisted them in achieving their targets.

Education

High school or equivalent, Business & Marketing
  • at American University of Beirut Lebanon
  • January 1995

High school or equivalent,
  • at Lebanese University
  • January 1992

Specialties & Skills

Startups
Business Brokerage
Branch Management
Territory Planning
Business Correspondence
BENCHMARKING
BUDGETING
BUSINESS PLANS
COMMUNICATION SKILLS
CUSTOMER RELATIONS
FINANCE
HUMAN RESOURCES
INSURANCE
MANAGEMENT
PAYROLL PROCESSING

Languages

Arabic
Expert
English
Expert
French
Expert