IT Senior Systems & Website Administrator
THE One
Total years of experience :19 years, 1 Months
Manage the development, implementation, and support of the company website www.theone.com, www.theonekuwait.com, www.theonebahrain.com and all digital commerce applications.
Oversees the technical design and architectural framework for E-Commerce systems.
Oversees the day to day operations and administration of the E-Commerce infrastructure.
Works closely with and manages strategic E-Commerce vendor partner relationships.
Act as Digital Marketing specialist by providing techniques in social media strategy.
Evaluates, tests, and recommends appropriate technology for the company E-Commerce Website
Make frequent visit to Store within and outside UAE for IT Audit and technology needs for resolution.
Participate in technical training, attends vendor seminars and appropriate professional development workshops to learn about the latest technologies and innovation, Cloud Computing, maintenance and use of emerging computer hardware, Windows 7/8/10, MS-Azure, O365, Exchange Server, etc.
Provide Windows administration, network operating center (NOC) administration, LAN/WAN/VPN administration, VMware administration, and intrusion detection and prevention (IDP) monitoring.
Makes recommendations for new equipment and services to purchase and works with various vendors for procurement.
Perform on-site and remote technical support to 31 stores in 8 countries across the Middle East with over 700 staff. Train Store Managers with simple network troubleshooting techniques.
Support Centralize Printing Solution using Equitrax by Xerox
Ensuring data is backed up on a regular basis using MS DPM2012 software
Overseeing file management on centralized resource (i.e. File Servers, Virtualization Server, Citrix Servers and Application Server)
Maintain and manage VOIP branch office systems
Induct and train new staff on the computer systems and company policies See less
Provide Windows administration, network operating center (NOC) administration, LAN/WAN/VPN administration, VMware administration, and intrusion detection and prevention (IDP) monitoring. Also manage SCCM servers, AD/DNS/DHCP, wireless access points and load balancers. Assist/support in the implementation of highly available (HA) and disaster recovery (DR) solutions for the company.
Digital Marketing specialist by providing techniques in social media strategy.
Maintains excellent communication with the IT Manager on all tasks and projects.
Assist IT Manager in planning IT budget needs, developing and coordinating future network replacement plans.
Administer company ecommerce website, www.theone.com, www.theonebahrain.com, www.theonekuwait.com and liaising with NOP commerce Tech support.
Evaluates, tests, and recommends appropriate technology for the company E-Commerce Website
Datacenter Operations & Support - Promoted
Install new / rebuild existing servers and configure hardware, peripherals, services,
settings, directories, storage, etc. in accordance with standards and
project/operational requirements
Managing and maintaining Group Active Directory having 2500 accounts.
Perform daily system monitoring, verifying the integrity and availability of all
hardware, server resources, systems and key processes, reviewing system and
application logs, and verifying completion of scheduled jobs such as backups.
Perform daily backup operations, ensuring all required file systems and system data
are successfully backed up to the appropriate media, recovery tapes or disks are
created, and media is recycled and sent off site as necessary.
Maintain data center environmental and monitoring equipment
Apply OS patches and upgrades on a regular basis, and upgrade administrative tools
and utilities. Configure / add new services as necessary.
Research and recommend innovative, and where possible automated approaches
for system administration tasks. Identify approaches that leverage our resources
and provide economies of scale.
Organize and supervise all of the administrative activities that facilitate the smooth
running of an office.
Assistance and Support to the CIO
Organizing and maintaining diaries and making appointments
Assisting in the preparation of documents, presentations and managing monthly
reports
Organizing and attending meetings and ensuring that the CIO is well-prepared for
meetings
Assistance for the development of current systems and processes to ensure efficient
working and continual improvement
Taking other duties of the manager's responsibilities and working more closely with
management and operations; such as Servicedesk, follow-ups and procurement
issues
Promoted
Handle the technical support, assistance and maintenance of the company’s LAN network, servers and all remote desktops.
Responsible in maintaining Windows Based Networks, Internet Applications, and Users Administration.
Maintenance of MYOB (Accounting System), Timekeeping (time and attendance system) of the company, Flexi Payroll System and POS System
Train new staff on how to use the company systems.
Render onsite services to all Company's store and franchise and perform system setup, installation and configuration
Achievement: Designed and developed Ink for Less Web site (http://www.inkforless.com.ph), one of the company’s business concept.
Render onsite services to all Company's store and franchise and perform system
setup, installation and configuration
Assisting IT manager in deploying new system to the store
Assist in the organization and inventory of all hardware and software resources
courses: MCP (Microsoft Certified Professional) – February 2010 Certificate of Achievement – Configuring & Troubleshooting Windows 2008 Active Directory Domain Services – April 2012 Certificate of Attendance - Cisco Certified Network Associate Fast Track - 2013