Rick Travis, Flight Operations / Dispatch Consultant

Rick Travis

Flight Operations / Dispatch Consultant

TruNorth Consulting

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Business Administration
Experience
24 years, 1 Months

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Work Experience

Total years of experience :24 years, 1 Months

Flight Operations / Dispatch Consultant at TruNorth Consulting
  • Canada
  • My current job since April 2005

Flight Operations / Dispatch Consultant
Analysis of operational procedures for cargo and passenger flight planning
Route planning and ground support for local and international operations
Developing tactical and strategic plans to meet corporate objectives
Supplier contract negotiations, including fuel
Submission of audit findings and recommendations
Developing company training programs
Preparing manuals for procedures and systems
Sourcing crew training for transport & business jets
Operational control procedures for VIP, passenger & cargo aircraft

Duty Manager at Sunwing Airlines
  • Canada
  • September 2013 to May 2014

Managed regular operations and IRROPS to ensure safe and legal operations in an economical manner.
Managed re-accommodation of passenger by other flights, ground transport and hotels.
Investigated operational irregularities and incidents reported via the Safety Management System
Ensured required permissions and permits in place for charter operations
Managed operations personnel
Dealt with the worst winter in North America in recent history including closure of nearly every airport in Eastern Canada due to heavy icing conditions resulting in over 60 percent of our crews and aircraft being out of position.

Interim Operations Control Centre Manager at AirOne Ventures
  • Barbados
  • November 2010 to May 2011

Started a new scheduled airline MD-80
Consultation with Barbados Civil Aviation Department officials on aviation regulations within Barbados
Developed Operations Control Centre manual set for new AOC to comply with BCAD regulations
Training of initial OCC staff
Implementation of integrated crew control and ops control system, flight planning systems and procedures
Contract negotiations with ground services and software suppliers
Oversaw ground & air operations of passenger jet operator

Flight Operations Manager at MAE Aircraft Management
  • Bahrain - Manama
  • June 2008 to May 2009

Contracted post holder
Started a new business jet charter operation CL300
Flight planning and operational control of international flights
Responsible for crew training and scheduling
Flight following and route planning to meet requested itineraries
Consultation with Bahrain CAA officials on aviation regulations within Bahrain
Developed Operations Manual set for new AOC to comply with ANTR/EASA regulations
Contract negotiations with suppliers & training organisations
Oversaw ground & air operations of business jet operator

Director Flight Dispatch at Air Service
  • Gabon
  • August 2007 to June 2008

Oversight of Flight Dispatch for scheduled & charter operations CRJ100, DHC-8, DHC-6
Operational control of scheduled and charter flights
Permit applications, route selection and support services for flights
Modernized the Operations Control System to meet new AOC requirements as per RACAM/JAR-OPS
Consultation with ASECNA officials on aviation regulations within Gabon
Crew roster & FDP development & implementation
Oversaw crew qualifications initial & recurrent
Prepared new manuals for Operations

Consultant for Airline Start-up - Operations at Sama
  • Saudi Arabia - Riyadh
  • February 2006 to October 2006

Contracted Network Operations Control Centre Manager post holder
AOC preparation of airline for scheduled domestic & international service, B737
Developing & submitting of manuals for NOCC/Dispatch
Developed procedures to meet FAA & GACA standards
Consultation with local authorities for application of required permits
Training of initial Operations Control Centre personnel
Project management involving other team members
Developed & implemented an Operations/Crew Control System & Flight Planning System

Consultant for Airline Start-up - Operations at Jazeera Airways
  • Kuwait - Al Farawaniyah
  • September 2005 to February 2006

Consultant for Airline Start-up - Operations
Flight following, planning and briefing aircrews in scheduled airline service A320
Training of local dispatchers in new systems and SOPs
Developed & set-up Operations Control to meet AOC requirements
Developed & implemented Crew Control to track training, duty time, flight time & crew rest
Developed & implemented crew resource plans and crew schedules
Brought an airline into scheduled international service in accordance with local regulations
Developed procedures to meet JAR Ops & Kuwait DGCA standards
Integrated Operations in accordance with the Company Operations Manual

Manager Flight Dispatch at Hawkair
  • Canada
  • September 2004 to September 2005

Joined organisation as a Dispatcher and shortly promoted to Manager Flight Dispatch
Flight following, flight planning, coordinating departments for daily flight program DHC-8
Arranged permits and support services for charter flights
Ensured operations into gravel strips in accordance with AFM
Developed manuals & procedures to comply with new AOC requirements
Ensure crew duty & rest periods within legal limits under Canadian Aviation Regulations
Worked with other departments to develop new interdepartmental procedures

Operations Controller / Aircraft Dispatcher at Skyplan
  • Canada
  • February 2002 to May 2003

Responsible for flight planning, performance analysis & briefing aircrews in scheduled airline service
Monitored crew duty & rest periods
Flight following, planning and permit application for corporate and charter clients’ global operations.
Aircraft ranged from Citations to B-747
Dispatch services for Flight Options’ Mexican & Caribbean operations
Provided tech support to clients for company’s flight planning software

Operations Controller / Aircraft Dispatcher at Central Mountain Air
  • Canada
  • September 2000 to February 2002

Responsible for flight planning and briefing aircrews in scheduled commuter airline service for Air Canada
Coordinated charter flights in domestic & international operations, B1900D
Coordinated Irregular Operations with Air Canada’s AirBC/Jazz Operational Control
Scheduled aircraft to meet maintenance and operational requirements
Monitor crew duty limitations & qualifications

Operations Controller at Morningstar Air Express
  • Canada
  • March 1992 to October 1993

Responsible scheduled courier and charter operations, CL601, B727, LR35, F27, C208B, B200
Domestic & international operations
Insured on time performance and that the clients expectations were met
Scheduled crews and aircraft services to meet itineraries
Coordinated emergency medical evacuation flights to remote locations

Education

Bachelor's degree, Business Administration
  • at Capilano University
  • April 2001

Business management Integrating IT solutions into the business model Long term HR planning and contract development On Dean’s List for scholastic achievement for entire length of program

Specialties & Skills

Operational Control
Developing Training Programs
Company Operations
Government Liaison
Flight Planning
Management
MS OFFICE

Languages

English
Expert
French
Intermediate

Memberships

Aircraft Dispatcher Federation
  • Associate international Member
  • February 2002

Training and Certifications

Flight Dispatcher License (Certificate)
Date Attended:
January 2012
Valid Until:
January 2017
Barbados Flight Operations Officer (Certificate)
Date Attended:
April 2011
Valid Until:
January 9999
Advanced Flight Dispatch Techniques (Certificate)
Date Attended:
July 2015
Valid Until:
January 9999
Transport Canada Flight Dispatcher (Certificate)
Date Attended:
March 2001
Valid Until:
January 9999
FAA Aircraft Dispatcher (Certificate)
Date Attended:
August 2009
Valid Until:
January 9999
Safety Management Foundation (Certificate)
Date Attended:
January 2009
Valid Until:
January 2009
Flight Data Monitoring for Airlines & Flight Operational Quality Assurance In Commercial Ops (Certificate)
Date Attended:
February 2010
Valid Until:
February 2010
Advanced Operations Course (Certificate)
Date Attended:
January 2009
Valid Until:
January 2009