ريكي Ali Tofan

• Provided technical support for IT infrastructure and network operations.
• Performed troubleshooting and resolution of network, hardware, and software issues.
• Monitored network performance and ensured service availability.
• Configured and maintained network devices, computers, and related systems.
• Coordinated with internal teams to resolve technical incidents and minimize downtime.
• Delivered technical support while maintaining high customer satisfaction.
• Assisted in network implementation, maintenance, and infrastructure upgrades.