Network Support/Administrator
Ministry of Defense and Aviation
Total years of experience :14 years, 4 Months
Network Support
Administering and configuring Cisco Nexus 7000 Core Switch, Cisco Catalyst 6500/4500 Distribution Switch and Cisco Catalyst 3500 edge switch.
Installing, managing and configuring of Cisco Routers and Cisco Unified Communication System (CUCM, CUE, CME) IP Telephony.
Planning, deployment, maintenance, resolving computer network issues such as LAN, WAN, vLANs, Routers, Switches (CISCO, NORTEL, Avaya) Firewall (Juniper SRX 240/650 Series).
Enabling Routing Protocols (RIP, RIPv2, OSPF, EIGRP, GLBP, VRRP), and Working in Layer 3 Switching & Trunking and Configuring Switches (layer 2, 3 switching) & Routers.
IP Access list filters configured in WAN router to restrict unauthorized access. Upgrade IOS for Cisco Routers & Switches.
Visit to the client for DSL, Lease Line, Fiber Optic, Wireless, Direct cable installation & troubleshooting.
VPN configured (IPsec, Gre Tunnel, VPN Client) (Cisco to Cisco, Cisco to non cisco).
Configure, manage and upgrade Wireless Access Points (Device - any vendor).
Mounting, positioning, calibrating, labeling and diagnose Closed-Circuit Television (CCTV) all items of equipment. Route cables trough roof spaces, cavity walls and support structures and position and terminate cables (Coaxial BNC Cable), wire and strappings. Test the equipment and diagnose faults. Maintain and adhere to operational procedures and complete appropriate documentation. Make connection to the system for alarm monitoring.
Creates daily documented reports of work accomplished of all Staff during the day.
Hands on experience in communications circuits and datacenter equipment installation/troubleshooting like cables, racks, servers, etc.
Perform advanced monitoring and reporting related to network systems. Analyze network traffic patterns, system logs, and audit files for compliance with security policies. Maintain documentation related to the organization’s network, network security management systems, procedures and administrative stats reports.
Server/Desktop Support
Administering server Windows Server 2003/2008 R2 and managing, configuring the data integrity of Active Directory and MS Exchange 2003/2007/2010. Installing and Configuring Servers AD, DHCP, DNS, IIS (FTP & Web Server), Sharepoint Server, WSUS, Anti-Virus, backup servers in the corporate network.
Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, application servers, and administrative systems.
Creates daily documented reports of work accomplished of all Staff during the day.
Evaluate and install computer hardware, networking software, operating system and applications software.
Install, upgrade, support and troubleshoot XP, Windows 7/8 and Microsoft Office and any other authorized desktop applications.
Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment .
Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment.
Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment.
Customize desktop hardware to meet user specifications and site standards.
Performs work in compliance within specified warranty requirements.
Returns defective equipment/parts to maintenance inventory, documents customer repairs, maintains and restocks assigned parts inventory to insure proper spare parts levels.
Safely package equipment for branches and arrange for the transport of the equipment.
Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) or notebooks that has authorized access to the network.
Responsible for setting up the Hardware, Software systems used to be install in the new branch and collect all the equipment needed.
Perform in hardware provisioning, installation, configuration, maintenance, and troubleshooting LAN/WAN network, servers, workstations, operating systems, and software applications.
Installing and configuration IBM Point of Sale (POS) system and barcode system.
Operates systems and platforms to include LANs, software and hardware, programming techniques and database technologies.
Enabling and creating users rights for the authorized employee that can access to the system using Windows 95/98/2000/NT/XP.
Administering the system including system maintenance, workstation support, Internet connectivity, security services, load monitoring, and back-up procedures.
Monitor the networking standards, protocols, security, troubleshooting, and performance tuning.
Responsible for the data integrity, data filling, data back -up, and items transfer needed in the branch.
Perform daily updating of the System Data Application that may use in the branch such as Back Office System, DSD System Wholesale System.