Computer Engineer
National Bank of Abu Dhabi
Total years of experience :14 years, 2 Months
Assigned to Technical Support Engineer and manage the IT services for the
different branches, data center, and call contact center. To support and provide
the Hardware and Software requirements of all the user’s. Installed the voice and
Assigned as IT Administrator to Support Technical Engineering dept. and
manage the IT & Telecom services for the different branches, government
projects in GHQ. To support and provide the Hardware and Software
requirement’s then commissioned. Installed the voice and data, networking,
maintenance of IT services, system security, communication line connectivity
for LAN/WAN, SDH transmission, & dbase application.
Planning, Implementation, Coordination, Commissioning the projects
management, control progress tracking, reporting development, maintenance
and monitoring of daily, weekly, monthly reports. IT Operational support -
Provide high quality IT support for the users (diagnose incidents, solutions
documentation) - Installation, deployment, maintenance and support of the MS
windows operating system as per SLA - Documentation, follow the SIS
processes and guidelines, customer follow up, special assignments -
Special/emergency ad hoc tasks/projects assign by GO Management. Technical
experiences in Microsoft Dynamics business solutions like Great Plains, CRM
and Share point Server. Support corporate Intranet and Extranet sites built
on MOSS 2007 including B2B and B2B solutions.
Handling HP system of the logistics, procurement for purchasing department.
Assigned to Technical Support Engineer and manage the IT services for the
different branches, data center, and call contact center. To support and provide
the Hardware and Software requirements of all the user’s. Installed the voice and
Assigned to support and manage the projects of the Group Support Division for
the different group of companies. To support and provide the Hardware and
Software requirements of our group. Provide structured cabling of voice and
data, networking, maintenance of IT services, system security, communication
line connectivity Dial-up, ISDN, implementation, commissioning all the projects,
also other technical services for all clients of AGC-GSD .Capable of
Prepared the daily backup for the Server’s of database management
by using of tape drive, external drive and media copy.
* Coordinated all the IT projects, Communication, Electrical, and
equipment’ s supply.
* Support the Human Resource System and Q-forms Immigration
software’s application.
* Planning, management and control progress tracking and reporting
development, maintenance and monitoring of weekly reports.
* Supporting the Internet connection and PABX communication system.
* Support the system operational of different group division.
* Prepared monthly report for all task what we have done.
Assigned as IT administrator to support the Electronic Data Processing (EDP)
and Management Information System (MIS) department for their Hardware
and Software maintenance. Provide support to the users as a helpdesk and
coordinate to their problem and requirements for all what they need.
Coordinate all the projects in over all IT Information Technology Department.
* Research and develop software and hardware to integrate and
migrate to turn into advance the systems.
* Managed the purchasing of the IT equipments for our suppliers.
Prepared weekly and monthly report for all task and projects what
we have done.
Assigned to support the products of Telecom & Data
Communication network equipment’s like Modem, Hub,
Micro Server, Switch, Router. Conduct product presentation to our
clients to introduce its usefulness and features. Take technical services
support to the clients as far as trouble- shooting, network installation.
To support the Hardware’s and Software’s of our clients. Provide
structured cabling voice & data, networking, maintenance of
Information Technology services. Prepare weekly report for all task
and projects what we have done.
Assigned to supervise our technician in assembly department and
to support the hardware and software’s of the clients and within the
organization. We take a client service call as soon as possible to
isolate and solve their problems. To maintain and support their
Hardware and software applications specially their Operating
system and application systems. Conduct presentation / launching
for the latest product in exhibit. Prepare weekly and monthly
reports for all task and projects done.
courses: Computer Engineer, System Administrator, Network Engineer Customer Support Engineer, Technical Support Engineer, Telecom Engineer, IT Administrator, IT Support Engineer, IT Supervisor, Document Controller
Semiconductor
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