SENIOR PARTS CONSULTANT
AL MASAOOD AUTOMOBILES
Total des années d'expérience :15 years, 11 Mois
-Supported front-line sales teams with well-coordinated administrative operations.
-Handling of existing customer and development of new customer
-Answering incoming calls/emails, attending to parts order, assisting customer and seeks opportunities to promote additional sales
-Achieve monthly allocated sales target for parts, lubricants, and accessories etc
-Monitoring movement of past-moving parts and liquidating non-moving parts to another branches
-Actively attend seminars and training to improve sales performance
-Perform all activities in compliance with company QSHE as per assigned specific responsibilities
-Undertakes additional responsibilities as require
-Successfully delivered on tasks within tight deadlines.
-Developed plans and strategies to promote continuous improvement.
SPARE PARTS / WORKSHOP SUPERVISOR
SALES SUPERVISOR
• Attended customer phone calls in regards any inquiry about engine parts, engine service, boat accessories etc.
• Reviewing and managing all stock to ensure that fast moving is maintained effectively.
• Record all sales/or customer transaction that occurs.
• Manage and supervise the sales floor and displays are clean.
• Maintaining relationship with key suppliers to secure the availability of parts and manage
purchase price to ensure the margins protected.
• Strict follows prescribed cash, credit, and check processing procedures of dealership.
• Coordinating activity with branch manager to insure all business processes, procedure, and ways of working.
WORKSHOP SUPERVISOR
• Assist Service manager in day-to-day operation scheduling and Distribution of work for technician to manage works orders.
• To inspect the Installed Engines & ensure proper installation has been done.
• Using manufacture flat rate guidelines and Standard operating System (SOS) allotted time frame to complete jobs.
• Ensure that the complaint, issue, and problems are noted in service job cards.
• Inspect Engines history through serial number if engine under warranty or not inform customer the approximate time and cost of repair.
• Maintaining a clean and safe workshop.
• Communicate with the customer during repairs and finalize the cost of repair.
RETAIL SALESMAN PROMOTED TO COUNTER CASHIER CUM INVENTORY CLERK
As Retail Salesman (6months)
• Welcome and greets the customer and escort them to product counter if needed
• Ensure that products are demonstrated and presented properly to the customers.
• Asses the requirement of the customer and suggest suitable products and alternative options.
• Maintain awareness of the products sale and promotion.
• Assist Senior Supervisor in evaluation the product sales and document update and do display inventory.
• Contributes to team effort by accomplishing related results as needed.
As Counter Cashier cum Inventory Clerk (1.4year)
• Processes payments purchase, processing checks, cash, voucher, and other credit cards.
• Prepare packing list, delivery note and invoice prior to the delivery.
• Compiles and maintains product records. Counts material, equipment, merchandise, or supplies in stock and posts totals to inventory records, manually or using computer.
• Compiles information on receipt or disbursement of material, equipment, merchandise, or supplies, and computes inventory balance, price, and cost.
• Prepare and input data inventory such as pricelist and shortages.
• Prepare report on monthly and annual basis, at the same time recommend survey of defective products or damage items.
Philippines Bestank Manufacturing Corporation (Manufacturing and retail)
Butuan City July 3, 2008- December 11, 2010 (2years)
SALES REPRESENTATIVE
• Deal with complaints by costumers.
• Arrange schedule on shipping and make delivery in merchandise and other services.
• Supply and direct training for new sales staff.
• Make a preparation for proposal and sales contract.
• Discover and handle costumer’s concerns.
• Accept Orders, schedules for delivery and assembling.
• Follow up payments.
• Establish good product knowledge for current products to maintain customer satisfaction.
• Arrange number status report, like sales target, daily activity, to adhere goals.
• Maintain a good relationship with the current costumer and potential costumer as well
Deal with complaints from customers.
Arrange schedule on shipping and make delivery in merchandise and other services.
Supply and direct training for the new staff.
Make a preparation for proposal and sales contract.
Discover and handle costumers concerns.
Accept Orders, schedules for delivery and assembling.
Follow up payments.
Establish good product knowledge for current products to maintain customer satisfaction.
Arrange number status report, like sales target, daily activity, to adhere goals.
Maintain a good relationship with the current costumer