Ricky Layug, Housekeeping Executive

Ricky Layug

Housekeeping Executive

Mosanada FMS

Lieu
Qatar
Éducation
Diplôme, BS Computer Science
Expérience
16 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :16 years, 2 Mois

Housekeeping Executive à Mosanada FMS
  • Qatar
  • Je travaille ici depuis mai 2014

Supervise multiple soft services contractors in the provision of Cleaning, Waste
and Pest control services for Soft Services operations.
• Enforces and apply client safety measures among all subordinates and
contractors in the work place and environment throughout the site.
• Maintain well-organized historical records for all Soft Services operations.
• Manage daily, weekly, monthly work orders via the CAFM and dispatch work
accordingly with the relevant soft services contractor.
• Inspect and audit the quality of the soft services contractors work across the
site ensuring standards are met and maintained at all times.
• Carry out spot checks of equipment and chemicals to be deployed in the
service delivery to ensure they meet the operational requirements and
legislative requirements.
• Development and monitoring of periodic plans.
• Checking of soft service contractor’s time sheets and validation of staff being
on site to deliver the services.
• Responsible for implementation of new processes and methodology’s to
deliver innovative ways of delivering the services.
• Planning of the soft services delivery for all events held at the site.
• Direct supervision of all soft services during the pre, during and post stages of
all events held at the site.
• Attend to all ad hoc or emergency requests, especially during events (pre &
post)
• Plan shift work and shift patterns for soft services contractors.
• Perform proper documentation and filings of Soft Services Records.
• Generate, collate and submission of weekly and monthly report data.
• Close out work orders as necessary on the CAFM system
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• Check periodically for potential areas for energy savings opportunities.
• To enforce the Key Performance Indicators set out within each soft services
contractor’s agreement.
2. Company Name : Modern Building Management

Assistant
  • septembre 2013 à mars 2014

Award : Promoted from Senior Sup to Assistant Manager
Job Profile & Responsibilities:
• Reporting to Housekeeping Manager.
• Supervision of soft Housekeeping cleaning, Pest Control, Façade cleaning & waste
management.
• Manages the facilities are always up to service and quality standards as determined by
the management and client.
• Manages safe custody, operation and maintenance of all housekeeping related
equipment and machineries within and surrounding the facilities.
• Administrative support for the daily operation of the department, including preparation
of daily reports on housekeeping operations, quality control checklists,
weekly/monthly/periodic reports, and any other administrative duties.
• Establish, documents, implements, and enforces a comprehensive set of procedures,
processes, and instructions necessary for effective operations.
• Effective and efficient operation of housekeeping office daily inclusive of inventory
custodial responsibility, counter duty, quality/quantity checks, logistics arrangement for
cleaning and any other housekeeping related issues.
• Attend promptly to all housekeeping related problems with emphasis on providing long-
term solutions to those of a systematic nature.
• Ensuring cleaning duties / schedules are kept within timeline.
• Conduct Bi-weekly inspections in all venues/buildings - Method of Calculation
• Prepare test data, Job plan, matrices, checklists, and other test documents based on the
project.

Officer à United Group Limited
  • France
  • septembre 2009 à avril 2012

Job Profile & Responsibilities:
• Reporting to Housekeeping Sr Manager.
• Supervision of soft Housekeeping cleaning, Pest Control, Façade cleaning & waste
management.
• Manages the facilities are always up to service and quality standards as determined by
the management and client.
• Manages safe custody, operation and maintenance of all housekeeping related
equipment and machineries within and surrounding the facilities.
• Administrative support for the daily operation of the department, including preparation
of daily reports on housekeeping operations, weekly/monthly/periodic reports and any
other administrative duties.
Page3
• Establish, documents, implements, and enforces a comprehensive set of procedures,
processes, and instructions necessary for effective operations.
• Effective and efficient operation of housekeeping office daily inclusive of inventory
custodial responsibility, counter duty, quality/quantity checks, logistics arrangement for
cleaning and any other housekeeping related issues.
• Attend promptly to all housekeeping related problems with emphasis on providing long-
term solutions to those of a systematic nature.
• Ensuring cleaning duties / schedules are kept within timeline.
• Conduct daily inspections in all Area in Airport - Method of Matrix
• Prepare test data, Job plan, matrixes, checklists, and other test documents based on the
project.

Housekeeping Supervisor à Lewis Grand Hotel
  • Philippines
  • octobre 2006 à septembre 2009

• Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards.
• Run sold room reports, verify room status, determine discrepant rooms
• prioritize room cleaning, and update status of departing guest rooms
• Assist Housekeeping management in managing daily activities.
• Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry
• Document and resolve issues with discrepant rooms with the Front Desk
• Prepare list and communicate changes in room assignments
• Communicate issues to next shift. Complete required paperwork
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
• Follow company safety, security policies and procedures
• Report any maintenance problems, safety hazards, accidents, or injuries
• Ensure uniform and personal appearance are clean and professional
• Welcome and acknowledge all guests according to company standards
• Ensure adherence to quality expectations and standards

Éducation

Diplôme, BS Computer Science
  • à System Technology Institute
  • avril 1999

courses: TERTIARY Computer Programming in Business System System Technology Institute Angeles City Philippines, SECONDARY Don Jesus Gonzales High School, Pandacaqui Mexico Pampanga PRIMARY Ganzon Elementary School, Anunas Angels City Training Certificate and Seminar • British Institute of Cleaning Science (BICS) • BICS Assessor Certified • First Aid International • Project Management

Diplôme, BS Computer Science
  • à System Technology Institute
  • avril 1999

Computer Program from the groceries and hotel Experienced

Specialties & Skills

Computer Skills
Management
Supervising Employees
ADMINISTRATION
ADMINISTRATIVE SUPPORT
ADVERTISING
ASSISTANT MANAGER
BUSINESS INTELLIGENCE
CUSTOMER RELATIONS
DELIVERY
DOCUMENTATION
INVENTORY MANAGEMENT
LOGISTICS

Langues

Arabe
Expert
Anglais
Expert