Customer service associate
OOCL
Total years of experience :2 years, 1 Months
Preparation of booking and issuing shipment orders
Follow-up with customer queries.
Attending all Export queries
Identifying, research and resolving customer issues
Customers available credit facility enquiry report
Handling and solving customer issues telephonically
Attending all import related queries
Replying all emails regarding information of import shipments within one hour.
, 11-
Intermediate in Commerce.
