Rifki Zamzam, Training Specialist - FMCG

Rifki Zamzam

Training Specialist - FMCG

Ali Bin Ali Group

Location
Qatar - Doha
Education
Diploma, Coaching
Experience
22 years, 2 Months

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Work Experience

Total years of experience :22 years, 2 Months

Training Specialist - FMCG at Ali Bin Ali Group
  • Qatar - Doha
  • My current job since January 2015

Head of FMCG ACADEMY, capability building, technical (sales all trades, merchandising and shopper psychology) and linguistic course development and delivery. Leadership development and coaching. Budgeting annual L&D alignment with Group Strategy

HRBP, Snr MPI Officer at Ali Bin Ali Group
  • Qatar - Doha
  • February 2012 to November 2014

2014 - Snr MPI Officer/HRBP - for Finance, Internal Audit and Legal with a dotted reporting line to the 2 members of the Operating Board, Group GM Internal Audit and a direct reporting line to the Group Head of HR (till date)
2013 - Snr HR Officer - Trainer and FMCG Sales Academy in charge
2012 - Snr HR Officer - HR SPOC for FMCG Division handling, EE, Recruitment, Training, PM, Document Processing

Principal Consultant/Partner at Enterprise Risk & Resource Management Private Limited
  • Sri Lanka - Colombo 5
  • March 2010 to January 2012

A freelance Consultant in Human Rersources, Health & Safety and Business Process for Companies based in Sri Lanka since April 2010. Some of the clients include HSBC, Expo Holdings, Gamini Engineering Works (Pvt.) Ltd. Citrus Events Worldwide and Eutech Cybernetics (Pvt.) Ltd. I was also a visiting lecturer in Organisational Behaviour for diploma level programs
This was my own Consulting firm which I started with former colleague. As the Director/Principal consultant, my primary work involved recruitment, training, HSE and Sales, for my clients based in Sri Lanka

Business Process Leader at Hamilton Design International
  • United Arab Emirates - Dubai
  • July 2008 to January 2010

Reported to the QA/QC Business Process & Audit Manager (Divisional Head) and to the Partners of Hamilton Design International.
Function:
 Develop and implement Business Processes, Policies and Procedures in Interior Desigg & Build and Facilities Management.
 Analyse and recommend improvements on the existing procedures for sustainability & efficiencies in Maintining Client’s property
 Measure productivity and efficiency of the overall organisation, recommending improvements to the Partners
 Evaluate ERP systems most suited to Hamilton’s businesses and vendors for their support

Asst Manager HR at Amana Takaful Insurance
  • Sri Lanka - Colombo 4
  • October 2005 to May 2008

Reported to the Director/Chief Executive Officer of Amana Takaful PLC
Function
 Established the Human Resources Division in the Company
 Structured independent Human Resources Administration Functions and Human Resources - Learning & Development Functions in the Company
 Set-up a self sustaining internal training platform and a “Knowledge Inventory”
 Designed, Developed, Delivered and Facilitated structured training programmes in products and processes Country Wide
 Incharge of recruiting senior staff members fo key positionsas well as mass recruitment of sales personnel
 Developed recruitment and retention strategies for the sales force and the management cadre
 Implemented a Performance Appraisal Review system (2006) and re-engineered (2007)
 Provided Critical Management Information, using metrics such as The Cost Per Person, Revenue Per Person, and Trained Staff list, enabling management to see the investment on a per-employee basis

Resource Coordinator - Global RM at virtusa
  • Sri Lanka - Colombo 2
  • November 2003 to October 2005

Managing resource allocations to projects in Chennai and Colombo Advance Technology Centers.

Assistant Manager - HSSE at Shell Solar Lanka Limited (Renewable Energy)
  • Sri Lanka - Colombo 4
  • December 2001 to November 2003

Shell Solar Lanka Limited (Part of Royal Dutch Shell Group)
Reported to the Director/General Manager and to the Head of Global HSSE in SSBV, The Netherlands
Function
 Designed, Planned, Facilitaed and organised Country Wide Training Programs in:
i. Advanced Motorcycle riding & Off-road riding in several parts of the country.
ii. Advanced Light Vehicle Driver training in Colombo.
iii. Workshops in Lifting Heavy Weights, Fire Safety & Acid
Handling for branch staff.
iv. Organizing Crisis Management exercises for the Management Team and Branch Managers (Facilitation through Shell Gas Lanka Limited)
Planned and organised the All Island Annual Shell Solar Poson Lantern Competition in 17 Branches Island wide (2002 and 2003).
 Planned and organised the Shell Solar Annual Cricket Encounter (All Island) (2002 and 2003) & Mid Year Awards Celebrations held at Colombo Colts Cricket Club on the 28th of September 2002 in Colombo
 Member of the Shell Solar Lanka Limited Crisis Management Team, and was also the Crisis Coordinator for Shell Solar Sri Lanka.
 Developed and implemented the Health, Safety, Security and Environment Management System for Shell Solar Lanka Limited.
 Provided expertise and thought leadership in Health, Safety, Security and Environment for Shell Solar India and Shell Solar Philippines.

Education

Diploma, Coaching
  • at Innermetrix
  • May 2016
Master's degree, General
  • at Postgraduate Institute of Management
  • January 2012

One out of two years completed. awaiting PIM inauguration in Doha Qatar to complete the course.

Diploma, training
  • at City and Guilds
  • September 2010

Licence

Diploma, Human Resources
  • at Personnel Institute of Management
  • June 2010

The National Diploma in Human Resources Management at Institute Of Personnel Management, Colombo – 5

Specialties & Skills

Lecturing
Health and Safety
Training
Business Process
Human Resources
Syllabus Development
Training
Business Process
Capability Development
FMCG sales and merchandising

Languages

English
Expert

Training and Certifications

Interview Skills training (Training)
Training Institute:
Cubiks
Date Attended:
September 2013
Duration:
14 hours

Hobbies

  • Photography