ريهام العشي

Graduate Teaching Assistant في American University of Sharjah

• الإمارات العربية المتحدة - الشارقة
• أغسطس 2020 إلى ديسمبر 2022

Played a vital role in the Digital Systems Lab, providing guidance to students, proctoring lab exams, and fostering a collaborative learning environment.
 Assisting in Digital Systems Lab
 Proctoring Lab exams
 Grading Quizzes and lab reports

IT Project Coordinator في Appness Technology

• عمان - مسقط
• يناير 2016 إلى ديسمبر 2019

 Developed strong IT skills and successfully managed projects while working remotely.
 Prepared and reviewed response to procurement documentation (RFI, RFP, RFQ, LPO, Tenders...)
 Managed and conducted technical clarification sessions with customers and clients to identify and define requirements, scope, and objectives.
 Contributed to ERP system rollout activities, conducted user acceptance testing sessions, and ensured seamless application deployments.
 Prepared and conducted UAT sessions with customers.
 Act as the onsite POC for clients and escalated reported issues as appropriate to technical subject matter experts.
 Logging and tracking problems/incident tickets and performed basic troubleshooting.
 Worked with second line support for resolving incidents, root cause analysis, collecting logs and implement workaround and fixes
 Interacted with technical staff and management during incidents and change management process

Senior Regulatory Specialist-Regulatory affairs في canar telecommunication company

• السودان - الخرطوم
• سبتمبر 2013 إلى سبتمبر 2014

Participate in the preparation and follow up of any events/interaction between Canar Company and the Sudan National Telecommunication Corporations-NTC- (Regulator Authority). · Manage regulatory approval processes with the goal of obtaining NTC approvals to meet product development timelines and launching dates · Ensure regulatory labeling and documentation compliance · Provide weekly/monthly status reports on approval schedule, progress and issues as per the NTC request. · Create Purchase Requisitions, maintain invoice tracking and Goods Receipts Vendor Management · Provide Finance and management with annual forecasts and quarterly updates for costs, payments and fees for Etisalat Group · Conduct and report on a periodic risk assessment exercise · Prepare the Regulatory Compliance matrix · Research and provide on-going feedback to Executive Management, Legal Counsel, and other regulatory members.

Senior Information and Network Security Engineer في Canar Telecommuncation Company

• السودان - الخرطوم
• أبريل 2007 إلى سبتمبر 2013