Switshborad Operator
mubadala
Total years of experience :1 years, 7 Months
1. Operate communication systems, such as telephone, switchboard, and handle outgoing, interoffice or incoming calls.
2. Record messages, suggesting rewording for clarity and conciseness.
3. Take and relay messages.
4. Assist callers with other questions about clients' businesses and provide with allowed information.
5. Place a person-to-person call.
6. Monitor an automated system in which callers place collect calls.
7. Perform receptionist functions as needed.
8. Handle all directory assistance queries.
1. Receive the Batches and check if the applications of the clients who participate in the IPO had been received.
2. Create users ID and password for online bank customers and make sure that every client receive his own data taking in consideration confidentiality for each customer.
3. Check the applications and verifying that all the papers are available and there is no missing documents.
4. Filing the Batches with the applications and sort them in a special way
5. Extract the random applications that Audit order to do.
6. Cheques Checking.
7. Following up with customers in order to let them updated with their application request.
8. Solving online problems received by emails from customers within 24hours and reply to them.
1. Providing online government documents services, typing, consultancy services, public relation services and follow-up & finalize assistance in the government departments.
2. Receiving & delivering the transactions to the Ministry of Labor and Ministry of Foreign Affairs online.
3. Make sure that all your papers are submitted properly and with full information to avoid any delay in receiving the transactions.
4. Provide professional advisory services of different governmental departments.
Graduated from modern academy with honor degree ..