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RIM  JAMAL, Submission Officer

RIM JAMAL

Submission Officer·BLS International – Spain Visa Application Center

Lebanon

Master's degree, Leadership and Human Resources Management

Work experience

Total years of experience: 2 years, 8 months

Submission Officer

October 2023 - Present

BLS International – Spain Visa Application Center

Lebanon

October 2023 - Present

• Provide individual support for visa processing, ensuring smooth and efficient service for applicants.
• Conduct interviews specifically aimed at experienced applicants, recording and overseeing visa applications accurately.
• Operate in the biometric room, collecting fingerprints and maintaining effective communication with visa applicants.
• Monitor visa applicant progress and distribute passports on time, fulfilling all departmental goals and following standards and protocols.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Education

Saint Joseph University (USJ)

January 2029

January 2029

Master's degree, Leadership and Human Resources Management

Lebanon

Languages

Arabic
Native Speaker
English
Expert
French
Expert