Senior Product Owner
Banque Saudi Fransi
Total years of experience :6 years, 9 Months
Product owner for retail digital banking channel.
Internal Digitalization, assessed network complaint
process, interviewed involved departments, implemented prototypes
in sprints.
-Chatbot development, assessed and created business cases,
developed intents, dialogues and proper responses (AI training).
-Internal App, contact vendors, conduct focus groups, create
business requirements and define project scope.
-Support Portal revamp, upgrading legacy PHP framework.