supply chain and logistics Analyst
Chabros international group
Total years of experience :15 years, 4 Months
• Recommending optimal transportation modes, routing, equipments, or frequency
• Establishing and monitoring specific supply chain based performance measurement system
• Creating policies or procedures for logistics activities
• Planning and implementing material flow management system to meet production requirements
• Training shipping department personnel in roles or responsibilities regarding global logistics strategies
• Maintaining metrics, reports, process documentation customer service logs, training or safety records
• Implementing specific customer requirements such as internal reporting or customized transportation metrics
• Resolving problems concerning transportation logistics systems, imports or exports or customer issues
• Participating in carrier management process such as selection, qualification, or performance evaluation
• Monitoring product import or export process to ensure compliance with regulatory or legal requirements.
• Responsible for international account management - overseas markets
• Built and maintained strong relationships with global corporate clients
• Ensured stable sales revenue to ensure team expansion
• Consulted clients and provided the most efficient logistics solutions
• Demonstrated logistics knowledge in Freight Forwarding (Air/Sea)
• Attracted potential customers by answering product and service questions, suggesting information about other products and services.
• Opened customer accounts by recording account information.
• Maintained customer records by updating account information.
• Resolved product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.