Sales representative
SEDCO
مجموع سنوات الخبرة :21 years, 5 أشهر
• Maintain customer’s details data base on CRM.
• New lead generation and createting opportunities through customer contact.
• Drive the sales process from inquiry/RFP coordination through closing the deal.
• Finding and qualifying new partners to increase sales and market expansion.
• Translate tenders from French to English-English to French.
• Get customer confirmation on closed services.
countries: (France, Belgium and Switzerland). The position includes the following daily duties and responsibilities:
• Respond to customer questions
• Resolve customer issues
• Record and verify accurate information on all calls
• Adhere to work schedule provided
• Positively and respectfully communicate with customers
• Maintain high level of punctuality
• Maintain consistent, reliable attendance standards
• Maintain company and client confidentiality
• Manage multiple tasks effectively
• Participating in the marketing campaigns for the software and hardware products.
• Outgoing sales calls to customers to close sales deals.
• Enhancing the customer satisfaction management process, through direct phones calls with customers, resolving their complaints.
The position has included the following daily duties and responsibilities:
• Prepare press releases and contact people in the media who might print or broadcast their material.
• Arrange and conduct programs to keep up contact between organization representatives and the public through seminars, exhibitions and information days.
• Represent employers at community projects.
• Make film, slide, or other visual presentations at meetings and school assemblies.
• Plan conventions.
• Preparing the necessary material for the company website.
• Prepare annual reports and write proposals for various projects.
• Keep the public informed about the activities of government agencies and officials.
• Participate in conduction a communication management plan, defining the vertical and horizontal channels within the company management team.
• Conduct general awareness campaigns to customers in newly supported territories.
• Hosting soft skills training the in house sales personnel.
Jul 2004 - Sep 2006 permanent and October 2006 - October 2009 part timer: Director of Programming, Algerian Radio, Tiaret Station.
Job Description: The position has included the following daily duties and responsibilities: • Coordinate activities between departments, such as news and programming.
• Develop promotions and advertisements for current programs and specials.
• Direct and coordinate activities of personnel engaged in broadcast news, sports, or programming.
• Monitor and review programming in order to ensure that schedules are met, guidelines are adhered to, and performances are of adequate quality.
• Plan and schedule programming and event coverage based on broadcast length, time availability, and other factors such as community needs, ratings data, and viewer demographics.
• Conduct interviews for broadcasts.
• Develop ideas for programs and features that a station could produce.
• Read news, read and/or record public service and promotional announcements, and otherwise participate as a member of an on-air shift as required.
• Select, acquire, and maintain programs, music, and other needed materials.
Jan 2001 - Mar 2003: Reporter, Voice of Oran Newspaper, Oran, Algeria.
Job Description: The internship position has included the following daily duties and responsibilities: • Interviewing people in a range of different circumstances.
• Building contacts to maintain a flow of news, e.g. police and emergency services, local council, community groups, health trusts, press officers from a variety of organizations, specially the educational organizations.
• Seeking out and investigating stories via personal and business contacts, press releases and other media.
• Attending press conferences of the field and asking questions.
• Attending a variety of events, such as council meetings, magistrates' court proceedings, football matches, talent contests, etc.
• Answering the phones on the news desk and reacting to breaking news stories.
• Working closely with the news team, photographers and editors.
• Recording interviews and meetings using shorthand or technical equipment.
• Producing concise and accurate copy according to the newspaper's house style, and to strict deadlines - daily papers may have several each day.
• Writing short 'fillers' to entertain, and researching and writing longer feature articles, sometimes for subsidiary publications and supplements.
• Developing the website of West Territories Electricity and Gas Distribution Company, 2009.
• Design of Sonelgaz Company Logo, 2009.
Other Business Skills: • Wide technical background of different operating systems of computers, tablets and mobile devices.
• Familiar with MS Windows environment, MS Office package applications and talented internet user.
• Ability to work and conduct in the business environment with many languages.
• High communication, self motivation and leadership skills.
B. Sc. of Politics and International Relationships - Oran University (2004)