Rimsha  Rafi, social media manager

Rimsha Rafi

social media manager

Soi

Location
Pakistan - Karachi
Education
Master's degree, Sociology
Experience
4 years, 5 Months

Share My Profile

Block User


Work Experience

Total years of experience :4 years, 5 Months

social media manager at Soi
  • Pakistan - Karachi
  • December 2022 to November 2023

- Developing engaging and relevant content for social media platforms.
- Curating and scheduling posts to maintain a consistent online presence.
- Utilizing data to optimize strategies and improve audience engagement.
- Interacting and responding to customer inquiries and comments.
- Creating visually appealing and aesthetically pleasing website layouts
. - Incorporating effective color schemes, typography, and imagery.
- Ensuring seamless navigation and optimal functionality for visitors.
- Building robust and scalable server-side applications.

customer support representative at Tcs logistics
  • Pakistan - Karachi
  • May 2022 to October 2023

- Community Management.
- Active listening and empathy to understand customer needs
- Resolving customer issues and complaints.

nursery teacher at Karachi public schools
  • Pakistan - Karachi
  • July 2019 to November 2022

- Proficient in implementing age-appropriate curriculum.
- Lesson plans that promote social, cognitive &physical development.
- Skilled in maintaining discipline and a positive learning atmosphere.

Education

Master's degree, Sociology
  • at University Of Karachi
  • January 2021

Specialties & Skills

CANVA (SOFTWARE)
CUSTOMER SERVICE
MANAGEMENT
PLANNING
CONTENT CREATION
PROBLEM SOLVING
DIGITAL MARKETING
ADOBE PHOTOSHOP
EMPATHY
PROJECT RESOURCES

Languages

English
Expert