Rinky Chawla

Manage end-to-end Accounts Receivable operations
including receipt allocation, invoice reconciliation, and
credit note adjustments to maintain accurate financial
records.
Extract and review daily bank statements and perform
systematic bank and ledger reconciliations to ensure
account accuracy.
Collaborate with credit control teams to monitor
outstanding balances and support timely collections.
Prepare and issue customer account statements while
resolving open items and discrepancies.
Support month-end closing activities and ensure
compliance with internal accounting standards.
Handle finance-related stakeholder queries and maintain
professional coordination with clients and internal teams.

Coordinated with international healthcare providers to
collect billing and financial documentation.
Recorded and maintained financial and operational data in
the systems.
Updated call and transaction records accurately while
meeting operational performance targets.
Improved process efficiency through structured
documentation and coordination.

Managed high volumes of customer interactions across
phone, email, and chat channels.
Processed customer orders, cancellations, and complaint
resolutions efficiently.
Consistently met service quality and response time targets
while ensuring customer satisfaction.