Software QA Lead
Emirates National Oil Company
Total des années d'expérience :10 years, 10 Mois
The Peppermint CX legal services technology platform includes a host of Cloud Services and advantages to ensure law firms stay at the forefront of technology advancement and deliver the best possible service experience to clients, partners and staff
Responsibilities
•Developed complex applications on Microsoft Dynamics CRM platform with customization of entities
•Interation of MS CRM database through the use of web service methods
•Data migrations and updating within CRM across various entities
•Implemented and maintained access controls in CRM based on roles and access conditions
•Customized sale module and entities of leads, account, contact and opportunities according to the business processes
•Created workflows based on requirements from different departments
•Customized and configured CRM system at a user-level
•Managed end-to-end SDLC experience adhering to all CRM concepts
•Facilitate monthly meetings with clients to document requirements and explore potential solutions
•Develop business architecture using requirements such as scope, processes, alternatives, and risks
•Analyzed and created regression suit for every sprint release
•Involved in creation of database for testing and designing the customizations as per client’s requirement
MSCRM Dynamics Peppermint CX
Team Size
FAVEO, FAVEO OTC and GROUP TRAVEL FAVEO
Team Size
6
Role
Q.A Executive
Q.A Executive - Manual Testing
RHI-HRMS is a combination of multiple modules such as CoreHR, PAYROLL, Leave, attendance and document inventory. RHI-HRMS was greythr tool, which was integrated in Religare’s HRMS for improvement of HRMS tool and enhance the efficiency of employee and HR. It also involves employee life-cycle activities, simplify HR work, and get deep insights with zero effort.
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