Head Consumer finance Product Development
Riyad Bank
Total years of experience :18 years, 10 Months
Development of Retail Consumer Lending Product
• Product Management - Manage Product development for Islamic lending & leasing comprising (Business Projects & Initiatives, New product innovation, Cross Selling, Campaign Management, Reports, Partnership Development, Segmentation for Retail & SME (Secured Assets)
• Business Development & Marketing Management - Responsible for managing & developing strategic relationship and Partnership development to maximize the contribution, Responsible for ATL and BTL marketing Activities for product and campaigns, Events for channel partner,
• Profit Center Management -AOP, Budgeting, Revenue, Yield, Pricing Strategy & Fee Structure (Liaison with Treasury & Finance,
• Portfolio Management -Key member of team managing a portfolio of USD 2.3 billion, and Individually managing the relationship of USD 100+ Million with efforts to maximize revenue and profitability through enhancement and increase the utilization & cross sell, Segmentation, KPI Dashboard, Business Intelligence, Business Performance & Top Management reporting.
• Carry out Business Plans, writing (PPD’s & PCD’s) Product Programs & Test Programs & ensure Credit Risk Management as per Bank’s Risk Appetite, Manage coordination between Consultancies (Islamic Regulations Sharia’ a), Credit, Policy, Collections, Legal, Compliance, Audit, Customer Service, Finance, Operations, conducting UAT for product and campaigns to ensure smooth launch
• Strategic Initiative, Responsible for developing new line of strategic product, coordinating with Intra dept. SME/ Corporate Banking customers developing (Inventory/revolving credit/LC/LCR, Vendor finance & Fleet Leasing) & Private Banking Customer - Developing Tailor made retail asset product for UHNI and Private Banking customers, Responsible for Strategic tie-ups with Channel Partners, De-centralizing operations & setting up in house registration dept.
• Establish and operationalize the Retail Banking - Assets Team for Acquisition & Business Development for Retail Banking (Mortgage / House Loan, Personal Loan, Car Loan, Gold Loan, Liabilities & bancassurance Products) through DIRECT SALES TEAM, Branch Network Model.
• SME ( Working Capital, Trade Finance, LAP, Inventory Funding Business of Retail Banking & SME for North India Region, through Branch Network and Managing Direct team for SME Product, Inventory Funding / Working Capital ( Revolving credit, Commercial Vehicle/ Heavy Equipment, Business Loan, Loan Against Property.
Ensure customer acquisition in the SME Segment (Turnover: USD 1 MM - 10 MM) with responsibility to drive Sourcing, Underwriting and Portfolio Management as well as cross-sell of Banking & 3rd Party Product.
• Strategize Business Development model through Branch, SME, MME and Corporate Channel apart from Self Sourcing and through Business Associations
• Product Management - Manage to Enhance the available product & process (Inventory Funding), Generate New Income Stream Products,
• Launching Cross Sell Model & Ensure achievement of the targets by the entire Team in Asset Portfolio, Liability Portfolio through CASA Float, FDs and Revenue stream through cross sell of 3rd Party Insurance & Mutual Fund Products
• Managing Real Estate Portfolio - Tie up with Major real estate player and offer their products to our customers,
• Design a tailor made Retail Asset product for UHNI, Private Banking Customer within the Banks policy,
• Retail Programs and Product Management.- Location specific, segment mix penetration, planning and implementing joint promotion activities with dealers, Development limited offer for higher penetration, in Particular manufacturing for Product Mix, Strategies to sell other product with in umbrella of BANK
• Partner Relation and special tie up with - Manufacturers, Automotive Dealers & Builders, -
& KPI’s
Responsible for Acquisition & Business Development for Auto Lease & SME Lending,
Proficiently managed Alternate Channel Relationships & identified HNI/Corporate/Business units through various channels
Responsible for cross selling other finance products to existing customers (Insurance, CC, PF, Investment, and mortgage) and generate revenue for Department.
Ensure the customer Acquisition in SME segment (Inventory, Trade Finance, and Loan against the Books) secured and unsecured, from sourcing till managing relation, maximize the revenue & profitability by ensuring increase the utilization of facility. USD - 25 Million to 75 Million
Managed start-up of Auto Finance & SME Lending at new location & center and managing.
Responsible for monitoring and generating leads till completion by team,
Successfully setup Used vehicle lending Business in north region, generated Revenue, developed Quality Portfolio
Accountable for acquisition of the channels to generate Quality Business and creating Branch, Profit center
Established strategic alliances / tie-ups with financially strong and reliable channel partners / dealers
Successfully implemented effective strategies to maximize sales and achieve volume targets
Responsible for Selling Bank financial products & Services to Individual & corporate clients through branch network,
Responsible for developing relationships with Car Dealers in Dubai for Auto Loans and provided best service to the customer(Dealers & End users) to retain them and to obtain more business
Conducted risk analysis, scrutinized relevant documents of the team, handled post approval activities, loan rescheduling and reviewed solvency status
Relationship Management - With Channel Partners & Corporate Clients
Responsible for Managing Collection team, for Delhi & Punjab, Handling Auto Loan & Personal Loans
Understanding the default and recommending for restructuring the Loan (Depending on situation)
Intra dept. relation with risk, finance, legal and other,
Handling the Crucial bucket and Handling the agencies (Repossession)