branch manager operations
silkor Laser Medical Center
Total years of experience :19 years, 11 Months
Directed all operational aspects including distribution, customer service, administration and sales.
Developed financial objectives, business plans and forecasts.
Managed budgets and allocated funds effectively.
Identified areas for improvement and implemented corrective actions.
Ensured exceptional customer service by addressing client needs and resolving issues promptly.
Engaged with clients to gather feedback and monitor the implementation of strategies.
Built and maintained relationships with high-net-worth clients and key stakeholders.
Managed client communications, ensuring efficient delivery of projects and events.
Planned and executed hospitality services for events, ensuring high standards of guest satisfaction.
Managed the coordination of protocol for VVIP members and guests.
Organized comprehensive information about products and services for effective guest communication and
promotion.
KEY SKILLS
▪ Event Management
▪ Customer Service Excellence
▪ Hospitality & Leisure Management
▪ Business Development, Sales & Marketing
▪ Brand Enhancement
▪ Stakeholder Engagement
▪ Budget Management
▪ Campaign Management
▪ Relationship Building & Client Relations
▪ Operations Management
KEY SKILLS
▪ Event Management
▪ Customer Service Excellence
▪ Hospitality & Leisure Management
▪ Business Development, Sales & Marketing
▪ Brand Enhancement
▪ Stakeholder Engagement
▪ Budget Management
▪ Campaign Management
▪ Relationship Building & Client Relations
▪ Operations Management
KEY SKILLS
▪ Event Management
▪ Customer Service Excellence
▪ Hospitality & Leisure Management
▪ Business Development, Sales & Marketing
▪ Brand Enhancement
▪ Stakeholder Engagement
▪ Budget Management
▪ Campaign Management
▪ Relationship Building & Client Relations
▪ Operations Management
KEY SKILLS
▪ Event Management
▪ Customer Service Excellence
▪ Hospitality & Leisure Management
▪ Business Development, Sales & Marketing
▪ Brand Enhancement
▪ Stakeholder Engagement
▪ Budget Management
▪ Campaign Management
▪ Relationship Building & Client Relations
▪ Operations Management