rita boulos

- Generate Sales Quotations, Invoices, Sales Orders and A/P on SAP.
- Prepare After Sales Correspondence requested quotations & issue sales invoice.
- Following the customers survey on monthly basis in maintenance department.
- Contact customer to follow up on quotations and payments. - Handle Maintenance customer phone.
- Coordinate after sales contracts claims and service requests. - Coordinate Shipments and communicate fees and delays. - Handled daily heavy flow of paperwork and cooperated with the accounting department
on invoicing and shipping problems.
- follow up on sending & incoming emails.
- Responsible in receiving correspondences in the front desk.

• Generate Sales Quotations, Invoices, Sales Orders and A/P on SAP.
• Prepare After Sales Correspondence requested quotations & issue sales invoice.
• Following the customers survey on monthly basis in maintenance department.
• Contact customer to follow up on quotations and payments.
• Handle Maintenance customer phone.
• Coordinate after sales contracts claims and service requests.
• Coordinate Shipments and communicate fees and delays.
• Handled daily heavy flow of paperwork and cooperated with the accounting department
on invoicing and shipping problems.
• follow up on sending & incoming emails.
• Responsible in receiving correspondences in the front desk.

- Obtain quotations and negotiate for the best price and prompt delivery.
- Prepare requested quotations & issue sales invoice.
- Follow up payments of customers.
- Get better rates for freight services & Coordinate Shipments.
- Continuously track shipments progress and communicate delays.
- Handle daily heavy flow of paperwork and cooperated with the accounting departments
- Follow up on sending & incoming emails.
- Routinely answered customer questions regarding merchandise and pricing. - Coordinate warranty claims and service requests.
- Prepare the purchase order or service order.
- Monitor and address supplier delivery performance.
- Responsible in receiving correspondences in the front desk .
- Handle customer phone inquiries and feedback.
- Politely assisted customers in person and via telephone.
- Recommended, selected and helped locate and obtain out-of-stock product based on
customer requests.
- Scheduled weekly inventory pickups and deliveries with vendors.
- Contacted customer to follow up on purchases, suggest new merchandise and inform
them about promotions and upcoming events.

- Completed all stocking and organizing tasks in assigned sales area.
- Prioritized helping customers over completing other routine tasks in the store.