Client Servicing Trainee
Intermarkets
Total years of experience :0 years, 7 Months
• Provide prompt, courteous service to all external and internal customers.
• Apply critical thinking and problem-solving skills to customer needs.
• Identify and resolve customer queries.
• Assist with special projects as assigned. .
• Maintaining good contacts and relationships with editors and journalists.
• Keeping up to date with current affairs as well as industry related and local news.
• Constantly in touch with print, online and broadcasting companies.
• Writing up case studies, in house magazines and articles for newspapers.
• Liaising with external clients, marketing agencies and other third parties. To put together hard hitting campaigns.
• Advising clients on how best to reach their target audiences.
• Collecting and analyzing media coverage, then drawing conclusions from it.
• Publicizing campaigns via social media sites like Twitter and Facebook.
• Encouraging clients to maximize the use of the media to get their message across.
• In charge of designing and implementing all studio briefing.
• Apply Leo Burnett’s quality assurance policy upon all material outgoing to any client/media.
• Converting the client’s idea brief into human kind format to ease the understanding of the creative team.
• Oversee the client’s radio recordings and photo-shoots for the advertising material.
• Conduct briefing regarding the client requirements to the creative team.
• Keep track of all materials going out to any party throughout the entire process.
• Obtaining obligatory sign offs from the respected departments.
• Maintaining two way correspondence between the client and Leo Burnet regarding any queries