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Rita Issa, product expert

Rita Issa

product expert ·Gargash Enterprises

United Arab Emirates

Bachelor's degree, Human Resources Management

Work experience

Total years of experience: 14 years, 7 months

product expert

April 2023 - Present

Gargash Enterprises

Dubai, United Arab Emirates

April 2023 - Present

Company industry:
Automotive Dealership & Distributor
Job role:
Manufacturing

Customer Service

January 2018 - Present

Medco Petroleum Docs S.A.L---> Achrafieh

Lebanon

January 2018 - Present

Main duties performed:

•Preparing the daily sales report of all branches
- All management responsibilities of INSTASHOP application delivery online, and head of support call center team
•Receiving invoices and statement of account from suppliers
•Managing the daily procurement activities satisfying internal customer needs through the timely and accurate processing of orders
•Assists callers in identifying needs and then routing calls appropriately
•Reviewing contracts and recommend changes if necessary.

Job role:
Customer Service and Call Center

Sales manager

June 2015 - July 2018

BASIL SODA Couture – Horch Tabe

Lebanon

June 2015 - July 2018

Main duties performed:

•Meeting and greeting customers on a daily basis
•Advising clients based on their needs and requests
•Liaising all orders with the Chef d’atelier and production team to ensure timely deliveries
•Displaying and coordinating special activations, including sales periods, client gifts, etc…
- Maintaining accurate inventory of stock from previous seasons.

Job role:
Sales

HR Trainee

February 2015 - June 2015

Audi Bank

Lebanon

February 2015 - June 2015

Contacting potential candidates by telephone (preliminary phone interviews)
•Conducting a “first face-to-face screening” for contacted candidates - Shadowing the HR Manager throughout daily operations

Company industry:
Banking
Job role:
Human Resources and Recruitment

Sales Representative

November 2014 - February 2015

Beirut Circle

Lebanon

November 2014 - February 2015

Company industry:
Marketing
Job role:
Sales

Sales Representative and Cashier

August 2012 - May 2014

Azade

August 2012 - May 2014

(Mango) - Le Mall Habtoor, Sin El Fil, Lebanon
•Advising clients based on their needs and requests
•Handling shop decoration and visual merchandising
•Placing weekly orders to be delivered from warehouse
•Looking after cashier operations (cash, checks, credit cards, vouchers, invoices and closing statements)

Company industry:
Primary, Prep, & Secondary School
Job role:
Sales

Sales Representative

March 2011 - April 2012

Optique Studio – ABC

March 2011 - April 2012

Job role:
Sales

Education

AUL University

January 2022

January 2022

Bachelor's degree, Human Resources Management

United Arab Emirates

GPA (point): 3.48 out of 4

GPA (point): 3.48 out of 4

Jdeideh High School

May 2012

May 2012

High school or equivalent, Humanities and Literature (L.H

United States

Maten Al Chemaly

May 2009

May 2009

High school or equivalent, Humanities and Literature (L.H

United States

courses: Brevet Certificate

Skills

CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
SALES
Expert
SALES
Expert
CALL CENTER
Expert
CALL CENTER
Expert
CASHIER
Expert
CASHIER
Expert
CLOSING
Expert
CLOSING
Expert
CONTRACT MANAGEMENT
Expert
CONTRACT MANAGEMENT
Expert
CREDIT
Expert
CREDIT
Expert
DELIVERY
Expert
DELIVERY
Expert
INVENTORY MANAGEMENT
Expert
INVENTORY MANAGEMENT
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert

Social profiles

Languages

Arabic

Expert

English

Expert

French

Expert

Hobbies and interests

Sports and travel worldwide