Rita Mhanna, Project Manager

Rita Mhanna

Project Manager

FreeLancer

Lieu
Liban - Beyrouth
Éducation
Master, M. Eng Electrical and computer engineering
Expérience
15 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :15 years, 9 Mois

Project Manager à FreeLancer
  • Liban - Beyrouth
  • Je travaille ici depuis septembre 2017

• Managed multiple projects from initiation phase till final delivery and support
• Lead teams of more than 10 people for both front end and back end development
• Provided cost estimates and participated in the sales negotiations
• Participated in writing final contracts to the customers
• Took care of budgeting and financial control for multiple projects
• Worked with both waterfall and Agile models
• Acted as a scrum master for all agile projects
• Set up project structure in Jira for daily tasks and used confluence for project documentation
• Reported to the customers and upper management about projects progress and risks.

Governance Manager à Ericsson Inc.
  • Liban - Beyrouth
  • Je travaille ici depuis juin 2015

Ø Followed up on financial and operational progress of top projects in RMEA
Ø Consolidated monthly reports for RMEA NRO SL program management and established the project governance.
Ø Reported to head of NRO and head of CU on the financial and operational progress as well as issues, risks and mitigation plans.
Ø Identified potential improvement areas, based on customer and business needs.
Ø Drove change & improvements within and across functions/units, processes & value flows
Ø Supported, facilitated & integrated improvements in the organization/function
Ø Close follow up on NRO financial and operational performance, analyzed past
performance and future financial projections
Ø Produced customized financial reports on top of standard financial reports and dashboard in timely manner.
Ø Documented program management targets, balanced score cards, measurements and
followed up the results on continuous basis.
Ø Kept track of the project quality metrics, reported their status and proposed corrective action for off-track KPIs.
Ø Made sure that SDP process is correctly applied for NRO business opportunities in RMEA.

Project Manager/Team Lead à Ericsson Inc.
  • Liban - Beyrouth
  • janvier 2014 à juillet 2015

Team lead for LTE RAN integration for Trials, FFIs and customer support o VDFE, LTE Trial RAN lead
MTNI LTE rollout RAN lead
STC/KSA, 2nd carrier and MSMM FFI RAN lead
TurkCell LTE Customer workshop
L13B/L14A CSR handling for Mobily KSA and Batelco Bahrain
Driver for BRP (Business Readiness Program),
Driver for competence development for EG and all RMEA CUs

Project Manager/Team Lead à Ericsson Inc.
  • Canada - Québec
  • septembre 2008 à décembre 2013

Ø Team Lead (project management), NPI - LTE - SPRINT
o Feasibility studies for the following projects: L12A, L12B, L13A, L13B main tracks, MSMM, A2 Hardware
o Put together initial time line for the projects and subsequent adjustments throughout project execution
o Planned resource requirements based on assessment of resource level of experience and equipments needed
o Assessed risks and developed contingency plans for the projects
o Prepared Test Object List (TOL) and negotiated with the customer the scope of work.
o Presented to the customer the work progress, tracked issues and provided updates to the customer in weekly meetings.
o Followed up on TRs (trouble reports) with PDU.
o Assigned feature testing to testers, approved test instructions documents and followed up on testing progress.
o Developed handover documents and participated in HO meetings to EMS/CNS after project completion
o Documented and presented Lessons learned to the team
Ø 4G integration/rollout engineer (MetroPCS, Rogers, USCellular)
o Configured and deployed one of the first (LTE) networks in North America.
o Executed on site and remote integration of EnodeBs using (OSS-RC) in several LTE trials and rollouts
o Upgraded radio base stations EnodeBs and Site Integration Unit (SIU) in live networks.
o Analyzed and troubleshot connectivity to core network problems and call establishment failures.
Ø 3G integration/rollout engineer (Rogers and AT&T)
o UMTS/HSPA integration of (WCDMA) networks ATM and IP based. o Commissioned Radio Base Stations (RBS).
o Upgraded Radio Network Controllers (RNC), Radio access network aggregator (RXI) and RBS in live networks.
o Executed changes on nodes for ATM to IP migration.
o Worked on first office applications (FOA) introducing new software and features on customer network
Ø Customer Support Engineer
o Handled Customer support requests (CSR) for worldwide operators.
o Worked in direct co-operation with customer representatives in order to troubleshoot network issues and to recover nodes from downtimes.
Ø System tester, Ericsson Sweden, Stockholm, EAB, PLM
o System Testing for P5, P6 and P7FP
o Emergency Upgrade (EU) Delivery Verification for P7FP

Éducation

Master, M. Eng Electrical and computer engineering
  • à Concordia University
  • juin 2009
Baccalauréat, Computer Engineering
  • à Lebanese American University
  • juin 2006

Specialties & Skills

Project Governance
Team Leadership
Project Management

Langues

Anglais
Expert
Arabe
Langue Maternelle
Français
Expert
Espagnol
Débutant

Formation et Diplômes

PMP, project management professional (Certificat)
Date de la formation:
August 2016
Valide jusqu'à:
August 2019

Loisirs

  • Tennis, horseback riding, dancing and running
    Completed the Beirut International Marathon twice, 2004, 2005