Ritesh Jain

• Managing the flagship digital initiative (Future Pay Wallet - Android, iOS & Web).
• Working closely with all stakeholders to help define the product strategy that met our Customers’ needs while achieving scalability, reliability, performance and resource costs.
• Rolling out new features (Chat Bot, Price match, Priority Payments, etc.) fortnightly in lines with vision to increase, retain and engage users. It boosted the user base to 10M+.
• Point of contact for all integrations with new channel (POS, Online Formats, E-commerce, NBFC) within and outside ecosystem.
• Involved in marketing automation, campaign management, loyalty and communication.
• Completed migration of data to cloud that resulted in platform stabilization & cost reduction.

• Managed 4 projects from initial concept through release.
• Implemented digital solution for SME’s.
o Automated the offline rating process to reduce the turnaround time by 70%, reduction in overheads by 40% and boost resource utilization by 200%.
o Online platform focusing on problem of loans / credit/ lending for SME’s.
o A B2B market place for SME’s which facilitate SME in gaining online presence to diversify their customer base.
o Auto fulfilled credit score and ratings for SMEs. Developed products which are fully automated with no manual intervention. Complete online fulfillment.
• Analyzing business needs and feasibility study for rollout of all projects
• Working closely with UI / UX team to develop prototypes/mock-ups.

• Managed 5 projects from initial concept through release.
• As-Is/To-Be process flows, requirement specifications, business rules, functional requirements, user stories, use cases, wire-frames and data flow diagrams.
• Actively participate in Daily SCRUM, Sprint planning, backlog grooming and other agile ceremonies.

• Conducting internal audit of various processes of group companies and Involved in audit process of SAP Authorization, Statutory Dues, etc.

• Trained in all the verticals (Finance, HR, Credit, Admin and Marketing).
• Successfully handled the training sessions of new recruits.