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Ritik Raj, Growth Associate (Sales Operations)

Ritik Raj

Growth Associate (Sales Operations)·INSIDEA

India

Bachelor's degree, Business Administration

Work experience

Total years of experience: 4 years, 0 months

Growth Associate (Sales Operations)

November 2024 - November 2025

INSIDEA

New Delhi, India Remote

November 2024 - November 2025

• Led outbound lead generation efforts using Apollo.io and LinkedIn Sales Navigator, building 500+
targeted prospect lists for B2B SaaS campaigns with 40% faster list qualification.
• Designed and deployed automated email outreach campaigns with personalized follow-up sequences,
achieving 60% improvement in reply rates and 50% higher pipeline conversion.
• Managed the full HubSpot CRM cycle—from lead capture and qualification to deal progression and
pipeline reporting, ensuring 100% monthly pipeline accuracy.
• Handled multi-channel client communication (Aircall, email, LinkedIn) to support deal closure and
relationship management.
• Prepared compelling proposals, quotes, and invoices to advance $20, 000-$30, 000 pipeline deals
through the sales funnel efficiently.
• Built and maintained enriched lead databases with 100+ clients monthly that powered continuous
outbound prospecting for the growth team.

Company industry:
Business Process Outsourcing (BPO)

Business Development Executive

January 2024 - November 2024

Inzint

New Delhi, India Remote

January 2024 - November 2024

• Managed a portfolio of client accounts focused on satisfaction, renewal, and upsell opportunities,
driving 35% expansion revenue.
• Contributed to new business development through targeted outreach and tailored solution
presentations.
• Developed marketing and sales collateral to support business development efforts and client pitches.

Company industry:
IT Services

Business Development Associate

January 2021 - January 2023

Growtomation

New Delhi, India Hybrid

January 2021 - January 2023

• Drove revenue growth by acquiring new clients and expanding existing accounts through relationship-
based selling.
• Maintained deep knowledge of company offerings to effectively communicate value propositions to
prospects.

Company industry:
IT Services

Education

–The Global Open University

January 2021

January 2021

Bachelor's degree, Business Administration

India

Army Public School

January 2018

January 2018

High school or equivalent, high school

India

Skills

BUSINESS PROCESS

Intermediate

BUSINESS TO BUSINESS

Intermediate

CUSTOMER RELATIONSHIP MANAGEMENT

Intermediate

CUSTOMER SERVICE

Intermediate

DATA PIPELINE MANAGEMENT

Intermediate

LEAD GENERATION

Intermediate

OPERATIONS

Intermediate

SALES ENABLEMENT

Intermediate

SALES OPERATIONS

Intermediate

SOFTWARE AS A SERVICE SAAS

Intermediate

Training and Certifications

Certifications
C++ Programming
IELTS Certified
ChatGPT for Business
HubSpot Inbound Sales Certification
HubSpot Sales Software Certification
HubSpot CRM Certification