Supply Chain Manager
Juffali Univar Solutions
Total des années d'expérience :9 years, 8 Mois
Responsible for the overall supply chain management. Organizing and monitoring storage and distribution of goods. Plan and manage logistics, warehouse, transportation and customer services. Ensure supply chain processes meet legal requirements and standards Communicate and negotiate with suppliers and vendors to land more profitable deals
Overall Job Function
In charge of customer service and logistic department
Responding to all customer inquiries and delivering appropriate information and referring to appropriate concern departments or people
Focused on delivering excellence service, obtaining feedback from customers, and ensuring complete customer satisfaction.
Assist and support sales team in daily basis
Coordinating with sales team, production, accounts payable (cash and credit collections organized). and all other departments within the business to ensure that: customer and business requirements are met,
Supply Chain Operations management:
• Optimize inventory, ensure product stock is adequate and can cover direct demand from customers
• Responsible for organizing and managing the activities involved in distribution of products locally and globally
• Secure shipping costs from forwarders
• Handling & supervise all traffic activities of export & local shipments,
• Coordinate with production team to schedule and plan products distribution
• Prepares shipping documents for export Orders Air, Sea, land shipment
• Manage and plan dispatch/delivery
• Invoice and close orders
* Contributes to development of customer support strategies and plans
* Responding to customer inquiries and providing a speedy and thorough resolution to
customer issues and problems
* Responding to all inquiries and delivering appropriate information or referring to appropriate
Concern departments or people
* Handling escalated and unresolved calls from less experienced representatives
This degree is one year degree taken after the ordinary Bachelor degree, structured on business in
Studied a range of Commerce majors: Accounting, Business Management, Computing, E-Commerce, Economics, Finance, International Business, Marketing, Property Studies and Supply Chain Management