Assistant Quality manager
National Food Company
Total years of experience :16 years, 7 Months
• Act as a leading member of the facility auditing team to assure, track and resolve QMS compliance.
• Collaborate with and develop ongoing QMS mechanisms and oversight for improved execution and implementation of all manufacturing activity.
• Reviewing customer/store complaints and implementing corrective activities to reduce occurrences.
• Provide input into strategic plans and assist in planning for organizational growth.
• Support the cross functional team and provide expertise on FSQA within those work streams. Including Research and Development, Product Development, Engineering, Marketing, Sales and Supply Chain functional areas.
• Working with other site functional areas to ensure issues are investigated and corrective actions agreed and implemented.
• Reducing variation and optimizing quality of all Americana brand products and assisting product development team as necessary to support their efforts.
• Working and interacting on a daily basis with plant and corporate management on projects affecting quality, food safety and efficiencies.
• Overseeing training and management of plant sanitation and sampling programs.
• Creating, monitoring and working within QA department budgetary guidelines.
• Serving as Lead for regulatory inspections/training and instructing production management staff.
• Staying current on local KSA and GCC regulations related to products produced at the facility.
• Managing and overseeing maintenance of food quality and safety programs including: Good Manufacturing Processes (GMPs), Sanitation Standard Operating Procedures (SSOPs), Environmental Monitoring, Hazard Analysis and Critical Control Points (HACCP), Allergens.
• Manage finished product evaluation system and provide leadership to drive improvements in key customer/consumer Quality attributes.
• Maintain product quality and adherence to GMP through management of Hygiene team and Third Party Providers to deliver services as defined in SLA.
• Manage Hygiene Team & Third Party Providers.
• Development Planning for success.
• Focus on Coaching, Feedback, Performance Management & Evaluation.
• Working with other site functional areas to ensure issues are investigated and corrective actions agreed and implemented.
• Encourage & Foster Team Working across the Quality team and other functional areas.
• Generate customer COAs.
• Ensured that cleanliness standards were upheld.
• Monitored inventory of supplies.
• Mingled with customers on a daily basis.
• Determined employee schedules and handled time off requests.
• Tracked daily revenue and prepared related weekly and monthly reports.
• Supervised staff and ensured that all health and safety codes were followed.
• Complied with OSHA standards.
• Ensured that optimal level of customer service was provided.
• Prepared annual staff performance reports.
• Remained on-site for required food safety and cleanliness inspections.
• Assisted staff duties on a daily basis.