Riyas Nangarath

*Developing a strong working relationship with clients (regional department stores/ store managers and field staff) within the designated territory
* Meeting with Owners and Executive managers in development of strategic marketing initiatives to drive business and improve customer loyalty
* Willingness to work in a team environment and assist co-workers or sales promoter with other duties as assigned
* Identify product gaps, develop solutions to minimize the impact, and work with Product Management to prioritize and eliminate gaps
*Review and analyse customer prescriptions / product sales and establish improvement plan to develop subordinates

*Successfully attained Company Sales Target by 100% for 3 consecutive years 2016, 2017 and 2018 resulting to be Certified as Top Sales Performer in the Middle East.
* Achieved annual customer satisfaction rate of 95% for 2019.
* Served 50+ customers in 1 shift and cultivated 90% of them into actual buyers.
* Maintained client record and implemented client outreach programs to generate repeat business.
* Creating weekly promotions and extra activities to clear 30-40% of non-moving products from other
regions.
* Conducted weekly research on Competitors Sales Data and activities to enhance my sales plan.
* Enforce policies and procedures to ensure that sales team achieves the customer service levels set
by the company, resulting in an annual increase of customer satisfaction by 5% per year.

▪ Provide professional and quality customer services to customers
▪ Possess excellent mix and match selling techniques and understand customer’s
needs
▪ Follow up customers request and provide feedback to superiors.
▪ Maximize the customer database by capturing as much customer’s information
as possible.
▪ Ensure that store is in impeccable condition at all times. i.e. to meet sanitary
standards and requirements.