Head of Information Technology
Pipe Company
Total years of experience :7 years, 7 Months
Oversee all technology operations and evaluate them according to established goals of the Company.
•Devise and establish IT policies and systems to support the implementation of strategies set by upper management.
•Analyze the business requirements of all departments to determine their technology needs.
•Purchase efficient and cost effective technological equipment and software.
•Identify the need for upgrades, configurations or new systems and report to upper management.
•Control budget - CAPEX and OPEX.
•Assist in building relationships with vendors and creating cost-efficient contracts.
•Managing and developing the business IT division.
•Stakeholder management.
Accountable for driving budgets, recruitment, resource allocation and project management for strategic initiatives.
•Integral part of Senior IT Management team approving all major project, architectural & infrastructure requests.
•Sole responsibility of development, continuous improvement, multiple stakeholder management, close coordination between IT teams, Business and Customers through weekly updates and status reporting.
•Manage SAP ERP systems, HR & Leave Management Systems (SAAS), Legacy Production Applications (TANDEM) and Quality Control tools.
•Responsible for critical web portals for Order Management.
•Manage vendor relationships for outsourced development, support, archiving and other managed services.
•Negotiated ongoing support costs by 20% lower rate without affecting service quality.
•Cut IT spend by 30% by restructuring the teams, streamlining IT Demand Process, resource allocation and forecasting, allowing better visibility to Senior Management.
•Coordinating system audits conducted by external auditors like PWC & E&Y including but not limited to user licensing, validity check and critical authorizations.
•Managed the Global agreement, reviews with stakeholders worldwide and global sign-off
Successfully support SAP Applications and IT Infrastructure responsibilities for five locations in Middle East - UAE, Saudi Arabia and Qatar.
•Lead through optimization phase focusing on reporting enhancement. Defined Functional specification spec for custom reports and End User support document preparations.
•Performed change control reviews on all process flows to be successfully SOX compliant.