Rizwan Waheed, Area manager

Rizwan Waheed

Area manager

Regus

Location
Pakistan - Faisalabad
Education
Master's degree, Marketing
Experience
17 years, 8 Months

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Work Experience

Total years of experience :17 years, 8 Months

Area manager at Regus
  • Pakistan - Faisalabad
  • My current job since December 2016

 Responsible for new business generation.
 Taking a proactive approach to planning and securing sales opportunities.
 Soliciting new leads and converting prospects to customers.
 To meet and exceed targets and metrics by identifying client requirements.
 To create the solutions to meet customer’s needs.
 Networking at a senior level and build strong and successful business relationships

Territory Sales Manager at DHL Pakistan
  • Pakistan - Faisalabad
  • February 2015 to November 2016

 Management and Retention of high revenue customer base.
 Day to Day interaction with the top customers to ensure the quality of services rendered.
 Complaint and Problem handling of the customers by interaction of all the internal departments like operations, CS and Marketing to ensure the prompt and timely delivery of the services.
 Liaison with the Strategic management of the customers to ensure the long-term professional relations.
 Achievement of monthly targets in term of Revenue and numbers.
 Retention of Approx. 35 Million PKR revenue/ Month (2015 Figures).
 100 % GPI (General Price Increase) Compliance each year.

Territory Sales Manager at DHL Pakistan
  • Pakistan - Sialkot
  • October 2012 to January 2015

 Management and Retention of high revenue customer base.
 Day to Day interaction with the top customers to ensure the quality of services rendered.
 Complaint and Problem handling of the customers by interaction of all the internal departments like operations, CS and Marketing to ensure the prompt and timely delivery of the services.
 Liaison with the Strategic management of the customers to ensure the long-term professional relations.
 Achievement of monthly targets in term of Revenue and numbers.
 Retention of Approx. 20 Million PKR revenue/ Month (2014 Figures).
 100 % GPI (General Price Increase) Compliance each year.

Customer manager - SCO at metro cash & carry pakistan
  • Pakistan - Faisalabad
  • May 2012 to September 2012

Take care of a set of assigned customers (Portfolio) keeping in view their buying capacity.
•Achieve monthly targets by getting maximum sales from portfolio customers.
•Maintain monthly growth and other KPIs of the company.
•Interact with supportive departments in order to give trouble free service to all the customers.
•Retention of existing portfolio customers.
•Follow up on new leads and referrals resulting from field activity.
•Manage quality and consistency of products and service delivery.
• Prepare action plans and schedules to identify specific targets and project the number of contacts to be made.
• Prepare presentations, proposals and sales contracts.

Territory Sales Manager at DHL Pakistan (Pvt)Ltd
  • Pakistan - Faisalabad
  • January 2005 to August 2010

Management and Retention of high revenue customer base.
Day to Day interaction with the top customers to ensure the quality of services rendered.
Complaint and Problem handling of the customers by interaction of all the internal departments like operations, CS and Marketing to ensure the prompt and timely delivery of the services.
Liaison with the Strategic management of the customers to ensure the long-term professional relations.
Achievement of monthly targets in term of Revenue and numbers.
Retention of Approx. 15 Million PKR revenue/ Month (2008 Figures).
100 % GPI (General Price Increase) Compliance each year.

Education

Master's degree, Marketing
  • at University of Central Punjab
  • September 2004

Sales and Customer Service (Sale & Customer Service to the corporate customers, Continuous focus to Enhance the new corporate base in the region and retention of the existing base by building long termed Professional relations with the high profile customer

Specialties & Skills

Management
Responsibility
Pressure
Challenges
Sales Targets
target driven
Can work under intense pressure
customer centric approach
selling skills
managerial skills

Languages

English
Intermediate
Urdu
Intermediate
Punjabi
Intermediate

Training and Certifications

best in class ! (Training)
Training Institute:
DHL Express
Date Attended:
August 2013
Duration:
24 hours
Best in class 2 (Training)
Training Institute:
DHL Express
Date Attended:
May 2014
Duration:
24 hours

Hobbies

  • Book reading
  • Net surfing