Executive Secretary
PETRA Air Conditioning Equipment Co
Total des années d'expérience :11 years, 10 Mois
Preparing business correspondence, typically using Microsoft Office (Word, Excel,
PowerPoint, Access, Outlook)
* Carrying administrative duties
* Writing letters and emails on behalf of other office staff.
* Booking conference calls, rooms, couriers, hotels etc.
* Monitoring stationary levels and ordering office supplies.
* Maintaining computer and manual filing systems.
* Provide information to internal colleagues or external enquirers.
* Handling sensitive information in a confidential manner.
* Relying to email, telephone or face to face enquiries.
* Develop and update administrative systems to make them more efficient.
* Resolve administrative problems.
* Receiving, sorting and distributing the post.
* Answering telephone calls and passing them on.
* Coordinating repairs to office equipment.
* Greeting and assisting visitors to the office.
* Assisting with all aspects of administrative management, directory maintenance,
Produces information by transcribing, formatting, inputting, editing, retrieving, and
transmitting text, data, and graphics.
* Compose, type, and distribute notes and reports.
* Organizes work by reading and routing correspondence; collecting information;
initiating telecommunications.
* Maintains department schedule by maintaining calendars for department personnel;
arranging travel.
* Completes requests by greeting customers, in person or on the telephone; answering or
referring inquiries.
* Maintains customer confidence and protects operations by keeping information
confidential.
* Prepares reports by collecting information.
* Maintains office supplies inventory by checking stock to determine inventory level;
anticipating needed supplies; placing and expediting orders for supplies; verifying
receipt of supplies.
* Secures information by completing database backups.
* Provides historical reference by utilizing filing and retrieval systems.
* Contributes to team effort by accomplishing related results as needed.
Duties and Responsibilities: (as a Receptionist)
* Serve visitors by greeting, welcoming, directing and announcing them appropriately
* Answer, screen and forward any incoming phone calls while providing basic
information when needed
* Receive and sort daily mail/deliveries/couriers
* Maintain security by following procedures and controlling access (monitor logbook,
issue visitor badges)
* Update appointment calendars and schedule meetings/appointments
* Perform other clerical receptionist duties such as filing, photocopying, collating, faxing
etc.
Duties and Responsibilities:
* Meeting and greeting guests.
* Dealing with bookings by phone, e-mail and walk-ins.
* Booking functions/events
* Completing procedures when guests arrive and leave
* Choosing rooms and handing out keys.
* Preparing bills and taking payments
* Taking and passing on messages to guests
* Dealing with special requests from guests
* Screening phone calls
* Answering questions about what the hotel offers and the surrounding area
* Dealing with complaints or problems
Bronze Awardee, Dean's Lister