Data Processing Associate
Emirates NBD
Total years of experience :8 years, 4 Months
• Control all aspects of project documentation on multiple simultaneous projects, utilizing various control methods/systems.
• Prepare, operate and update Document Control Procedures in line with the Company’s Document Management System.
• Ensure proper document control support is given to each project.
• Produce and maintain Document Progress Reports to Project Managers
• Work in strict co-operation with the Project Manager to ensure project progress status integration.
• Create Document Control and correspondence folders for individual projects.
• Ensure all documentation provided is as per Client quality formatting requirements.
• Calling customers to provide renewed/missed documents for future reference.
but not limited to:
Manage large amounts of inbound and outbound calls in a timely manner.
Follow communication "scripts" when handling different topics.
Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
Seize opportunities to up sell products when they arise eg: (AMC/ Grease Traps).
Build sustainable relationships and engage customers by taking the extra mile.
Making schedule for the technician on daily basis for any replacements required for the clients.
Update/Amend information in CRM (Maximizer) for the clients as per their need.
Substantiates applicants' skills by administering and scoring tests.
Schedules interviews with the line manager through calls and mails
Welcomes new employees to the organization by conducting orientation.
Provides payroll information by collecting time and attendance records.
but not limited to:
Provide general administrative and clerical support including mailing, scanning, faxing and copying to management.
Maintain electronic and hard copy filing system.
Open, sort and distribute incoming correspondence.
Perform data entry and scan documents.
Manage calendar for Managing Director.
Assist in resolving any administrative problems.
Answer calls from customers regarding their inquiries.
Prepare and modify documents including correspondence, reports, drafts, memos and emails.
Schedule and coordinate meetings, appointments and travel arrangements for Managers.
Maintain office supplies for department.
Provide professional administrative support to recruiters.
Prepare, maintain and manage interview schedules and correspondences.
Schedule interviews, pre-employment drug tests and submit background checks.
Review applications and assessments for completeness. Obtain additional information if necessary.
Attend and assist with job fairs.
Help prepare weekly reports and other departmental projects as needed.
Compile and send new hire information to accepted applicants.
Maintain and file applicant information.
I am currently pursuing my Bachelor's degree in Human Resource Management. My GPA is 3.7/4. My anticipated completion year is 2019