Roaa Alsalem

+ Consistently achieved monthly sales targets through both online channels and face-to.
face customer consultations
+ Generated comprehensive daily, monthly, and annual sales reports to track
performance and revenue trends.
+ Created and optimized promotional broadcast messages to engage clients, drive
conversions, and boost online sales.
+ Provided dedicated after-sales support, guiding customers on proper product usage
and building long-term relationships.

+ Managed and optimized doctors schedules, ensuring smooth appointment flows and
effective time management
+ Proactively re-engaged inactive clients from the database during off-peak hours to
secure new bookings and boost clinic revenue.
+ Handled high-volume inbound and outbound calls for appointment confirmations and
client inquiries.
+ Managed clinics social media presence (Instagram & WhatsApp), maintaining daily
stories, responding to inquiries, and engaging with followers.

+ Handled customer phone inquiries and sales with a focus on delivering excellent client
satisfaction
+ Managed order fulfilment, from product packaging and preparation to ensuring high
qualty contol.
+ Coordinated logistics and driver schedules to guarantee accurate and timely deliveries
0 customers.