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Maryam AL-Sanea, Brand Manager, Mango, Fawaz Al Hokair & Co

Maryam AL-Sanea

Brand Manager, Mango, Fawaz Al Hokair & Co ·Fawaz Alhokair Group

Saudi Arabia

Bachelor's degree, Business with Management

Work experience

Total years of experience: 18 years, 6 months

Brand Manager, Mango, Fawaz Al Hokair & Co

June 2021 - Present

Fawaz Alhokair Group

Riyadh, Saudi Arabia

June 2021 - Present

Duties & Responsibilities:
- Attend showroom for product selection to fit our customer’s needs as well as working on product development for special collection, pricing and collection launching.
- Execute brand strategy including brand guidelines, vision & value.
- Plan and organize promotion events to improve sales & reduce leftovers.
- Managing advertisement & promotion budget, as well as customer insights
analysis & brand positioning.
- Plan budgets, sales forecast and all the reports for products & sales.
- Plan and execute all communications and media actions on all channels
including online.

Achievements:
- Increasing the sell through by working on OTB & in-season management.
- Improving customer service which reflected positively on stores KPIs.
- Achieving positive EBITDA by minimizing the loss & expenses & seeking
potential growth.
- Team development & career growth, by consistent coaching & working hand
on hand with the AMs & SMs to improve their weaknesses, holding them accountable & teaching them new skills.

Company industry:
Retail & Wholesale
Job role:
Beauty and Fashion

Brand Manager Monsoon Accessorize

November 2019 - November 2021

Alhokair Fashion Retail

Riyadh, Saudi Arabia

November 2019 - November 2021

• Set up and roll out retail operations managing the full cycle of operations and driving profitable growth
• Recruit build and enable cross functional teams
• Conceptualize and drive growth strategies and ensure customer delight
• Coordinate the overall brand management and marketing activity
• Establish the Regional Sales Management organization structure and manage and motivate performance
• Plan, develop and direct marketing efforts for a particular brand or product
• Create strategies to take advantage of market opportunities
• Conceptualize strategic initiatives and implement details of a campaign Execute strategies with cross-functional teams Manage external marketing partners such as advertising agencies, digital marketing firms and production companies
• Supervise brand content Manage access to brand assets Develop brand standards and usage guidelines
• Assist integration of campaigns with brand consistency
• Track consumer and market insights by reviewing metrics such as sales volume, market share, profit projections, pricing and distribution, and by conducting consumer research
• Analyze sales data to update a brand or category portfolio, determine new products and delete underperforming products
• Work closely with departments such as manufacturing and R&D to consult on package and product as it relates to branding Write reports, specifications and creative briefs

Company industry:
Retail & Wholesale
Job role:
Management

Brand Manager I am, SIX (beeline)

February 2019 - October 2019

Alhokair Fashion Retail

Riyadh, Saudi Arabia

February 2019 - October 2019

• Set up and roll out retail operations managing the full cycle of operations and driving profitable growth
• Recruit build and enable cross functional teams
• Conceptualize and drive growth strategies and ensure customer delight
• Coordinate the overall brand management and marketing activity
• Establish the Regional Sales Management organization structure and manage and motivate performance
• Plan, develop and direct marketing efforts for a particular brand or product
• Create strategies to take advantage of market opportunities
• Conceptualize strategic initiatives and implement details of a campaign Execute strategies with cross-functional teams Manage external marketing partners such as advertising agencies, digital marketing firms and production companies
• Supervise brand content Manage access to brand assets Develop brand standards and usage guidelines
• Assist integration of campaigns with brand consistency
• Track consumer and market insights by reviewing metrics such as sales volume, market share, profit projections, pricing and distribution, and by conducting consumer research
• Analyze sales data to update a brand or category portfolio, determine new products and delete underperforming products
• Work closely with departments such as manufacturing and R&D to consult on package and product as it relates to branding Write reports, specifications and creative briefs

Company industry:
Retail & Wholesale
Job role:
Management

Area Manager (Flormar-Modelsown-Skinfood-Nature Republic-Scentence)

November 2017 - January 2019

Fawaz Alhokair & Co

Riyadh, Saudi Arabia

November 2017 - January 2019

• Set up and roll out retail operations managing the full cycle of operations and driving profitable growth
• Recruit build and enable cross functional teams
• Conceptualize and drive growth strategies and ensure customer delight
• Coordinate the overall brand management and marketing activity
• Establish the Regional Sales Management organization structure and manage and motivate performance
• Responsible for end to end operations and business expansion by identifying and setting up retail operations in fresh locations
• Driving profitable growth through robust pricing policy, healthy margins, promotional discounts and special offers
• Optimising inventory, ensuring cost mitigation and driving policy as well as process compliance
• Team management & Coaching ensuring performance and target achievement.
• Undertake purchasing, and drive Brands performance, replenishment stock rotation and stock analysis of the Brands,
• Drive efficient and profitable operation of assigned stores, ensure experience is consistently provided to all customers, store teams are positively led and empowered, quality store operations are maintained, and sales targets are reached or exceeded, efficient and timely roll out of systems, procedure and programs

Company industry:
Retail & Wholesale
Job role:
Training and Development

In-store Operation Manager (Victoria Secret Full Assortment)

December 2014 - April 2017

M. H. Alshaya Co.

Riyadh, Saudi Arabia

December 2014 - April 2017

• Manage day to day store operations.
• Review sales and target achievements.
• Launch new collections.
• Manage the visual display and merchandising.
• Receive and tag, price shipments.
• Monitor marketing props and display.
• Manage the store staff.
• Manage recruitment and inductions.
• Manage stock-outs and stock takes.
• Manage sales and promotions preparations.
• Lead new store openings in full.
• Manage store and staff KPI’s
• Handle all costumer complains
• Communicating with the brand team.
• Reporting best sellers and product movement.
• Review conversion, IPC’s and ATV’s
• Team Motivation.
• Weekly feedback and overall report to HO
• Conducting Cashier training.
• Managing the DSSR
• Conducting PDP’s and PIP’s
• Doing the weekly schedule for the staff and section managers.

Company industry:
Retail & Wholesale
Job role:
Management

Executive HR and Training officer

June 2013 - November 2014

INVISALIGN - Taqweem Medical Company

Riyadh, Saudi Arabia

June 2013 - November 2014

• Arrange conferences for training.
• Review training materials.
• Review attendance.
• Review efficiency and impact of the training.
• Making sure the trainees have had a successful session.
• Managed overseas partnerships.
• Admin work for HR.

Company industry:
Medical Hospital
Job role:
Administration

Follow-Up & Development Head Officer

July 2011 - May 2013

Al-Tafarod Al-Arabi

Riyadh, Saudi Arabia

July 2011 - May 2013

• Managed all the sales development.
• Managed all projects.
• Made sure delivery times were adhered to.
• Monitored Customer satisfaction
• Handled costumer and client’s complains.

Company industry:
Other Business Support Services
Job role:
Management

call Center Supervisor -Sales Team

October 2009 - June 2011

Saudi British Bank (SABB) the call center

Riyadh, Saudi Arabia

October 2009 - June 2011

• Started as telemarketing agent promoting credit cards and insurance.
• Collecting data
• Promoted to a supervisor and trainer.
• Trained all the new ladies joining the team.
• Distributing data and tasks to my team.
• Managing the progress and development.
• Managing all in house competitions and motivation programs.

Company industry:
Banking
Job role:
Sales

Makeup Team Leader

June 2007 - September 2009

Radwa Fashion Retail

Riyadh, Saudi Arabia

June 2007 - September 2009

• Provide advice regarding Make-up and skin Care product.
• Training Staff on Retail and operations of cosmetics.
• Responsible for achieving sales.
• Responsible for stocks and inventories.
• Team leader for the cosmetics division.

Company industry:
Retail & Wholesale
Job role:
Design, Creative, and Arts

Education

The University Of Salford

July 2027

July 2027

Bachelor's degree, Business with Management

Saudi Arabia

Currently pursuing a Bachelor’s degree, expected to graduate in 2 years

Skills

Microsoft Office
Expert
Microsoft Office
Expert
Leader
Expert
Leader
Expert
Audit
Intermediate
Audit
Intermediate
HR
Intermediate
HR
Intermediate
Office Managment
Expert
Office Managment
Expert
Follow-Up
Expert
Follow-Up
Expert
Hairing
Intermediate
Hairing
Intermediate
Training
Expert
Training
Expert
cash wrap
Expert
cash wrap
Expert
operations
Expert
operations
Expert
Retail Buying
Expert
Retail Buying
Expert
Sales Operations
Expert
Sales Operations
Expert
Budgeting and Forecasting
Expert
Budgeting and Forecasting
Expert
Staff Training
Expert
Staff Training
Expert
P&L Management
Expert
P&L Management
Expert
Time Manament
Expert
Time Manament
Expert
Communication
Expert
Communication
Expert
Retail
Expert
Retail
Expert
Quotations
Expert
Quotations
Expert
Materials
Expert
Materials
Expert
Minutes
Expert
Minutes
Expert
Outbound
Expert
Outbound
Expert
Gathering
Expert
Gathering
Expert
Commercials
Expert
Commercials
Expert
Marketing
Intermediate
Marketing
Intermediate
e-commerce
Expert
e-commerce
Expert
P&L
Expert
P&L
Expert
Planning
Expert
Planning
Expert
Stock Management
Expert
Stock Management
Expert
Team Building
Expert
Team Building
Expert
OTB
Expert
OTB
Expert
Product Development
Expert
Product Development
Expert

Languages

English
Expert
Arabic
Native Speaker