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تم إلغاء حظر المستخدم بنجاح
Roan Ramirez, CO-OWNER/FOUNDER- OPERATIONS MANAGER

Roan Ramirez

CO-OWNER/FOUNDER- OPERATIONS MANAGER·CHARSON’S RAM COFFEESHOP CO. LLC

الإمارات العربية المتحدة

الثانوية العامة أو ما يعادلها, Computer Science

الخبرة العملية

مجموع سنوات الخبرة: 19 سنوات, 6 أشهر

CO-OWNER/FOUNDER- OPERATIONS MANAGER

يناير 2024 - حتى الآن

CHARSON’S RAM COFFEESHOP CO. LLC

دبي، الإمارات العربية المتحدة

يناير 2024 - حتى الآن

• Proven ability to oversee all aspects of café management, including staff supervision, inventory control, customer relations, menu development, and
financial performance.
• Entrepreneurial and hands-on Coffee Shop Owner with extensive hands-on experience in team leadership, and business growth development,
comprehensive experience in managing daily operations, and leading high-performing teams.
• Skilled in overseeing all aspects of café management, including staffing, inventory control, budgeting, menu development, and customer service
excellence.
• Actively involved in front-of-house operations and bar service, ensuring quality standards and exceptional guest experiences. Strong leadership and
organizational abilities with a proven track record of maintaining efficient operations and building customer loyalty.
مجال الشركة:
المطاعم وخدمات الطعام

OPERATIONS MANAGER

يناير 2024 - حتى الآن

CHARSON’S RAM COFFEESHOP CO. LLC

دبي، الإمارات العربية المتحدة

يناير 2024 - حتى الآن

• Proven ability to oversee all aspects of café management, including staff supervision, inventory control, customer relations, menu development, and financial
performance.
• Entrepreneurial and hands-on Coffee Shop Owner with extensive hands-on experience in team leadership, and business growth development, comprehensive
experience in managing daily operations, and leading high-performing teams.
• Skilled in overseeing all aspects of café management, including staffing, inventory control, budgeting, menu development, and customer service excellence.
• Actively involved in front-of-house operations and bar service, ensuring quality standards and exceptional guest experiences. Strong leadership and organizational
abilities with a proven track record of maintaining efficient operations and building customer loyalty.
مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

F&B and BD/MARKETING OPERATIONS MANAGER

يناير 2024 - يونيو 2024

hadero

دبي، الإمارات العربية المتحدة

يناير 2024 - يونيو 2024

• Conduct regular inspections to ensure compliance with health and safety regulations.
• Analyze financial performance and prepare reports for senior management.
• Oversee overall operations of the food and beverage department.
• Develop and implement strategies to maximize revenue and profitability.
• Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system
improvements to achieve the companys marketing goals.
• Promoting the companys existing brands and introducing new products to the market
• Gathering, investigating, and summarizing market data and trends to draft reports.
مجال الشركة:
المطاعم وخدمات الطعام

F&B and BD/MARKETING OPERATIONS MANAGER

يناير 2024 - يونيو 2024

HADERO COFFEE BUSINESS LLC

دبي، الإمارات العربية المتحدة

يناير 2024 - يونيو 2024

• Conduct regular inspections to ensure compliance with health and safety regulations.
• Analyze financial performance and prepare reports for senior management.
• Oversee overall operations of the food and beverage department.
• Develop and implement strategies to maximize revenue and profitability.
• Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system
improvements to achieve the companys marketing goals.
• Promoting the companys existing brands and introducing new products to the market
مجال الشركة:
المطاعم وخدمات الطعام

SENIOR RESTAURANT MANAGER

يناير 2023 - يناير 2024

HWH LAGARDERE RETAIL AND RESTAURANT LLC- BUDWEISER BAR AND RESTAURANT

دبي، الإمارات العربية المتحدة

يناير 2023 - يناير 2024

• Managing Employees working in FOH and BOH including daily production.
• Ensures that the HACCP concept is implemented and followed.
• Establish and maintain positive team and management relationship and an open line of communication to the team.
• Monitors the whole production and preparation of food and drinks, quality, and method.
• Providing staff training to follow proper procedure and standard of the Restaurant.
• Performs routine inspection of the Restaurant and Café premises to ensure that everything is up to a high standard.
• Organize and manage the Restaurant staff scheduling and monthly attendance sheet for payroll.
• Managing the MINMAX for stocks, placing orders for alcohol and non-alcohol products, creates LPO and MIGO booking.
• Making sure that given KPI targets are achieved with proper strategy.
مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

SENIOR RESTAURANT MANAGER

يناير 2023 - يناير 2024

HWH LAGARDERE RETAIL AND RESTAURANT LLC-

دبي، الإمارات العربية المتحدة

يناير 2023 - يناير 2024

• Managing Employees working in FOH and BOH including daily production, ensuring HACCP concept is implemented and followed.
• Establish and maintain positive team and management relationships and an open line of communication to the team.
• Monitors the whole production and preparation of food and drinks, quality, and method.
• Providing staff training to follow proper procedure and standard of the Restaurant.
• Performs routine inspection of the Restaurant and Café premises to ensure that everything is up to a high standard.
• Organize and manage the Restaurant staff scheduling and monthly attendance sheet for payroll.
• Managing the MINMAX for stocks, placing orders for alcohol and non-alcohol products, creates LPO and MIGO booking.
• Making sure that given KPI targets are achieved with proper strategy.
مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

OPERATIONS MANAGER

يناير 2021 - يناير 2022

ONE IMPERIUM COMPANY- LITTLE VENICE RESTAURANT and CALIBRE CAFE

الدوحة، قطر

يناير 2021 - يناير 2022

• Handling Italian Concept Restaurant and Calibre Café Healthy Concept and monthly plan deal and marketing and sales.
• Managing Employees working in FOH and BOH including daily production for both Shops with different concepts.
• Implementing the Strategies and operational actions, long and short-term business plans, business performance, policies and procedures, monthly and annual
target, performance management and succession planning.
• Recruit, hire and oversee effective training and development strategies for the staff, improve staff morale, resulting in better staff retention as per the standard for
both shops.
• Performs L&P and General routine inspection in all outlets to ensure that everything is up to high standard.
مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

F&B OPERATIONS MANAGER

يناير 2019 - يناير 2021

AFTER DARK LUXURY RESTAURANT and BFIT HEALTHY CONCEPT RESTAURANT

الدوحة، قطر

يناير 2019 - يناير 2021

• Oversee employees work in FOH and BOH in the Restaurant and Cafés to ensure compliance with company policy.
• Managing and monitoring the monthly meal plan for Healthy Concept sales, marketing and production method, menu engineering and monitoring the numbers and
sales target.
• Managed financial and payroll/budget and set up KPI Monthly Budget.
• Negotiating with clients, Started and Handling VIP Catering, Weddings, Outdoor Events and Monthly plan subscriptions.
• Administered payroll, completes all summary reports and schedules.
• Recruit, hire and oversee effective training and development strategies, improve staff morale, resulting in better staff retention.
• Monitors food preparation and food quality. Providing weekly routine Food Safety Spot checks to ensure operations safety.
• Negotiate with various suppliers to ensure that the restaurant obtains the best product with the best prices possible for every purchase.
مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

LEASING ADMIN/SALES AGENT

يناير 2018 - يناير 2019

PEARL

الدوحة، قطر

يناير 2018 - يناير 2019

• Successfully lead and manage the leasing process with new and existing tenants, taking full charge of tenants upon handover to sales
team, draft and send out forms, renewal notice and tenancy agreements.
• Acknowledges and answers tenants inquiries promptly and provides support as needed.
• Creates a positive customer experience and manages all inquiries in a professional manner working with real estate software (CRM, SAP)
• Leads and update occupancy status reports of the properties daily, weekly, and monthly.
مجال الشركة:
الضيافة والسكن

RESTAURANT MANAGER

يناير 2013 - يناير 2018

Argo Tea Cafe - Azadea Group

الدوحة، قطر

يناير 2013 - يناير 2018

• Provides great communication and nurture ownership environment with emphasis on motivation and teamwork.
• Preserve excellent levels of customer service, preparing a weekly schedule.
• Manage monthly inventory reports, sales, wastage and auto sequence reports and profit and loss.
• Managing food cost, controlling inventory, and upholding menu standards
• Ensure outstanding results for audits and HACCP store visits.
• Developed strategies to achieve all financial procedures.
• Identified inefficiencies and made recommendations for process improvements.
مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

RESTAURANT MANAGER

يناير 2013 - يناير 2018

DALCO TRADING COMPANY- AZADEA GOUP OF COMPANIES

الدوحة، قطر

يناير 2013 - يناير 2018

• Provides great communication and nurture ownership environment with emphasis on motivation and teamwork.
• Preserve excellent levels of customer service, preparing a weekly schedule.
• Manage monthly inventory reports, sales, wastage and auto sequence reports and profit and loss.
• Managing food cost, controlling inventory, and upholding menu standards
• Developed strategies to achieve all financial procedures.
• Identified inefficiencies and made recommendations for process improvements.
مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

ASSISTANT STORE MANAGER AND QUALITY CONTROL

يناير 2012 - يناير 2013

ALI BIN ALI GROUP OF COMPANIES MONOPRIX HIGH END SUPERMARKET - THE

الدوحة، قطر

يناير 2012 - يناير 2013

• Overseeing the daily operations of a store, making sure it runs smoothly and effectively.
• Implement national advertising and promotion or develop those under the local level.
• Make sure the store meets the targets and earns profits.
• Motivating sales teams, creating business strategies, and developing promotional material.
• Motivating the sales team to meet sales objectives by training and mentoring staff.
• Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
• Hiring, training, and overseeing new staff.
• Responding to customer complaints and concerns in a professional manner.
• Ensuring store compliance with health and safety regulations.
• Developing and arranging promotional material and in-store displays, preparing detailed reports on customer requirements.
مجال الشركة:
المطاعم وخدمات الطعام

ASSISTANT STORE MANAGER AND QUALITY CONTROL

يناير 2012 - يناير 2013

ALI BIN ALI GROUP OF COMPANIES MONOPRIX HIGH END SUPERMARKET - THE

الدوحة، قطر

يناير 2012 - يناير 2013

• Overseeing the daily operations of a store, making sure it runs smoothly and effectively.
• Implement national advertising and promotion or develop those under the local level.
• Motivating sales teams, creating business strategies, and developing promotional material.
• Motivating the sales team to meet sales objectives by training and mentoring staff.
• Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
• Hiring, training, and overseeing new staff.
• Ensuring store compliance with health and safety regulations.
مجال الشركة:
المطاعم وخدمات الطعام

F&B OPERATIONS SUPERVISOR and EVENTS COORDINATOR for TOP VVIP

يناير 2006 - يناير 2012

ALI BIN ALI GROUP OF COMPANIES FAUCHON PARIS RESTAURANT AND FILICORI LUXURY CAFÉ

الدوحة، قطر

يناير 2006 - يناير 2012

• Managed large-scale VIP catering events and functions, including weddings and high-profile gatherings, supervising maximum staff capacity to ensure
smooth operations.
• Responsible for menu planning, event organization, and development of new recipes to enhance and expand the café offerings.
• Oversaw inventory management and conducted spot checks across all Filicori Zecchini Café outlets; prepared daily performance evaluations and staff
schedules.
• Reported directly to the General Manager regarding operations, performance, and strategic initiatives.
• Coordinated with clients for catering events, coffee breaks, reservations, and café contracts, delivering professional presentations and proposals.
• Conducted onboarding and training for new staff, including product knowledge, service standards, and barista training programs.
• Led and managed the opening of new café branches, ensuring operational readiness and team preparedness.
مجال الشركة:
المطاعم وخدمات الطعام

F&B OPERATIONS SUPERVISOR and EVENTS COORDINATOR for TOP VVIP

يناير 2006 - يناير 2012

FAUCHON PARIS RESTAURANT AND FILICORI LUXURY CAFÉ

الدوحة، قطر

يناير 2006 - يناير 2012

• Managed large-scale VIP catering events and functions, including weddings and high-profile gatherings, supervising maximum staff capacity to ensure smooth
operations.
• Responsible for menu planning, event organization, and development of new recipes to enhance and expand the café offerings.
• Oversaw inventory management and conducted spot checks across all Filicori Zecchini Café outlets; prepared daily performance evaluations and staff schedules.
• Coordinated with clients for catering events, coffee breaks, reservations, and café contracts, delivering professional presentations and proposals.
• Conducted onboarding and training for new staff, including product knowledge, service standards, and barista training programs.
• Led and managed the opening of new café branches, ensuring operational readiness and team preparedness.
مجال الشركة:
المطاعم وخدمات الطعام

التعليم

BCC

يوليو 2005

يوليو 2005

الثانوية العامة أو ما يعادلها، Computer Science

الفلبين

Central Colleges

يناير 2005

يناير 2005

الثانوية العامة أو ما يعادلها، Computer Science

الفلبين

PCNHS

يونيو 2001

يونيو 2001

الثانوية العامة أو ما يعادلها، highschool

الفلبين

Skills

BUSINESS DEVELOPMENT
Expert
BUSINESS DEVELOPMENT
Expert
BUSINESS OPERATIONS
Expert
BUSINESS OPERATIONS
Expert
COORDINATING
Expert
COORDINATING
Expert
COST REDUCTION
Expert
COST REDUCTION
Expert
CUSTOMER EXPERIENCE STRATEGY CX
Intermediate
CUSTOMER EXPERIENCE STRATEGY CX
Intermediate
FINANCIAL MANAGEMENT
Intermediate
FINANCIAL MANAGEMENT
Intermediate
LEADERSHIP
Expert
LEADERSHIP
Expert
NEGOTIATION
Intermediate
NEGOTIATION
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
OPERATIONS MANAGEMENT
Expert
OPERATIONS MANAGEMENT
Expert
ACCOUNTING
Intermediate
ACCOUNTING
Intermediate
FOOD AND BEVERAGE MANAGEMENT
Intermediate
FOOD AND BEVERAGE MANAGEMENT
Intermediate
INTERNAL AUDITING
Intermediate
INTERNAL AUDITING
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
PROCEDURE DEVELOPMENT
Intermediate
PROCEDURE DEVELOPMENT
Intermediate
SYSTEM IMPLEMENTATION
Intermediate
SYSTEM IMPLEMENTATION
Intermediate

اللغات

الفيلبينية

اللغة الأم

الانجليزية

متمرّس

العربية

مبتدئ

التدريب و الشهادات

الشهادات
Management
for Menu Engineering