Robelyn De Guzman, Receptionist cum Secretary

Robelyn De Guzman

Receptionist cum Secretary

STEVS TECH LLC

Location
United Arab Emirates - Sharjah
Education
Bachelor's degree, HOTEL AND RESTAURANT MANAGEMENT
Experience
6 years, 1 Months

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Work Experience

Total years of experience :6 years, 1 Months

Receptionist cum Secretary at STEVS TECH LLC
  • United Arab Emirates - Dubai
  • July 2015 to July 2017

and Responsibilities:
* Answer all incoming calls and handle callers’ inquiries whenever possible.
* Redirect calls as appropriate and take adequate messages when required.
* Maintain general filing systems and file all correspondence.
* Creating correspondence (thru email and mail) as directed by my manager.
* Making Quotations, Invoices and LPO.
* Making Employee’s Pay slip.
* Monitoring issued PDC by the company.
* Photocopying, scanning and printing various documents.
* Maintain an adequate inventory of office supplies.

Receptionist/Secretary cum Office Cashier at ROYAL BUSINESS CLUB INTERNATIONAL INC
  • Philippines
  • May 2012 to March 2015

and Responsibilities:
* Answer all incoming calls and handle callers’ inquiries whenever possible.
* Redirect calls as appropriate and take adequate messages when required.
* Greet, assist, and direct walk in guests and clients.
* Maintain general filing systems and file all correspondence.
* Creating correspondence (thru email and mail) as directed by my manager.
* photocopying and printing various documents
* sorting and distributing incoming post and organizing and sending outgoing post
* Maintain an adequate inventory of office supplies
* Compute and record totals of transactions.
* Receive payment by cash, and issue receipts as well.

Customer Service at PIZZA HUT SINGAPORE PTE. LTD
  • Singapore
  • April 2011 to April 2012

and Responsibilities:
* Answering phone calls.
* Responsible for processing and handling customer menu orders and concerns via telephone.

Education

Bachelor's degree, HOTEL AND RESTAURANT MANAGEMENT
  • at La Salette University
  • March 2010

Specialties & Skills

CUSTOMER RELATIONS
GESTIÓN DE ARCHIVOS
INVENTORY MANAGEMENT
MICROSOFT EXCEL
MICROSOFT MAIL
MICROSOFT OFFICE
MICROSOFT POWERPOINT
MICROSOFT WORD
ORGANIZATIONAL SKILLS