Lead Server/Supervisory Level
Fairmont the Palm
مجموع سنوات الخبرة :11 years, 7 أشهر
Supervised and lead a team of world class customer service representatives which ensures the quality product and services to the customers. Leads the team in achieving the daily and monthly target by upselling and selling the right product and services. Ensures that everything goes well during operation and assists the manager in the floor by doing hands-on for smooth runway of operation. And finally makes sure that guests' leave happy and very well contented with the experiences they had and makes sure they come back.