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Robin Baby, Sales Engineer

Robin Baby

Sales Engineer·ELCOME International LLC

United Arab Emirates

Master's degree, Embedded Systems

Work experience

Total years of experience: 6 years, 8 months

Sales Engineer

April 2014 - October 2017

ELCOME International LLC

Dubai, United Arab Emirates

April 2014 - October 2017

Responsible for selling following system, responding to client’s queries, and providing advice and support on a range of product related issues.
Product experience: Alarm Monitoring and Control Systems
Fire detection and Fire suppression systems
Gas detection systems
Marine CCTV systems and Thermal Imaging cameras
Marine Lighting solution & Search Lights
Helideck Monitoring and Lighting system
Navigational Light control systems.
Forward Looking Sonar Systems

Brands: Boening, Praxis, Autronica, Apollo, TQ-PLC, Orlaco, IRIS, AXIS, FLIR, Samcon, Tideland Signal, Orga BV, Stahl, Ship Motion Controls(SMC), FarSounder, Glamox AS, Francis Search Lights…

Duties;
• Demonstrating how a product meets a client’s needs.
• Working with existing customers to help them get the most out of the products they have bought.
• Providing sales support during virtual and onsite client meetings.
• Liaising with both current and potential clients to develop existing and new business opportunities.
• Helping OEM in the design of custom-made products by collecting the requirement and feedback from the customer.
• Identifying the customer's current and future requirements.
• Identifying client requirements.
• Reviewing customer drawings, plans and other documents in order to prepare detailed technical proposal for them.
• Preparing reports for management and concerned manufacturers.
• Offering after-sales support services.
• Conveying solution benefits to both business and technical audiences.
• Demonstrating products, services and solutions to potential clients.
• Preparing and presenting potential cost benefit analysis to potential clients.
• Delivering presentations and demos to audiences.
• Conveying customer technical requirements to the Internal Engineering teams.
• Putting together technical instruction for customers in relation to the use, operation and maintenance of purchased products.
• Travelling to visit potential clients.
• Negotiating tender, contract terms and conditions.
• Maintaining professional working contact with key suppliers and third parties.

Company industry:
Maritime & Marine Engineering
Job role:
Engineering

Technical Instructor

May 2013 - February 2014

Engineers World

India

May 2013 - February 2014

Guide and Co-ordinate the academic projects of various students. I worked with various software for designing PCB and microcontroller programming. That helped me to build up good analytical and problem solving skills, also helped to gain more knowledge of various peripheral input and output devices worked with microcontroller. It also helped me to retain my programming skills.

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Line Trainer/Tech support

December 2011 - January 2013

Unipart Technology Logistics

United Kingdom

December 2011 - January 2013

Worked as a Line trainer & Technical support engineer for solving faults with mobile phone’s Printed Circuit Boards with the help of J-Tag and schematics & layouts. The responsibilities also include investigating and recording the common issues with the Samsung smart phones. This helped to gain a good knowledge in troubleshooting electronics circuits.

Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Information Technology

Mobile Phone Service Engineer

November 2010 - December 2011

SBE

United Kingdom

November 2010 - December 2011

Worked with a team for finding faults and repairing mobile phone main PCBs.

Company industry:
General Engineering Consultancy
Job role:
Information Technology

Education

University of Greenwich

November 2010

November 2010

Master's degree, Embedded Systems

United Kingdom

GPA (percentage): 67%

GPA (percentage): 67%

MSc Embedded Systems Graduated in November 2010 with Merit University of Greenwich, UK (Sep 2009 - Nov 2010)

Mahatma Gandhi University

July 2009

July 2009

Bachelor's degree, Electronics and Communication Engineering

India

GPA (percentage): 68%

GPA (percentage): 68%

Bachelor of Technology in Electronics and Communication Engineering Graduated in 2009 with First Class Mahatma Gandhi University, Kerala, India (Aug 2005 - Jul 2009)

Skills

Electronics
Expert
Electronics
Expert
Microcontrollers
Expert
Microcontrollers
Expert
Embedded Systems
Expert
Embedded Systems
Expert
PLC
Expert
PLC
Expert
PCB design
Expert
PCB design
Expert
PCB Design
Expert
PCB Design
Expert
Microcontroller & Microprocessor
Expert
Microcontroller & Microprocessor
Expert
Electronics Circuits
Expert
Electronics Circuits
Expert
Embedded Systems
Expert
Embedded Systems
Expert
Analog and Digital Circuit Design
Expert
Analog and Digital Circuit Design
Expert
PLC SCADA
Intermediate
PLC SCADA
Intermediate
Electronics
Expert
Electronics
Expert
Microcontrollers
Expert
Microcontrollers
Expert
PLC
Expert
PLC
Expert
PCB design
Expert
PCB design
Expert

Languages

English

Expert

Malayalam

Expert

Hindi

Intermediate

Training and Certifications

Certifications
Advanced Diploma in Industrial Automation
Technocrat Automation
Jan 2013 - May 2013