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تم إلغاء حظر المستخدم بنجاح
روبن Barsa, Restaurant General Manager

روبن Barsa

Restaurant General Manager·Escobar

الإمارات العربية المتحدة

بكالوريوس, Hospitality management

الخبرة العملية

مجموع سنوات الخبرة: 15 سنوات, 0 أشهر

Restaurant General Manager

يناير 2025 - يناير 2026

Escobar

دبي، الإمارات العربية المتحدة

يناير 2025 - يناير 2026

• Led full pre-opening and launch including recruitment, SOP development, and suppliers
• Manage FOH & BOH operations in high-energy dining and nightlife environment
• Oversee budgeting, purchasing, and cost control to maintain profitability
• Built and developed high-performance team ensuring service consistency
• Drive events, promotions, and guest engagement strategies
مجال الشركة:
المطاعم وخدمات الطعام

Food and beverage Operations Manager

فبراير 2025 - مايو 2025

spectrum hospitality

بيروت، لبنان

فبراير 2025 - مايو 2025

Deliverables:
Transformed Brand Identity: Created a new brand vision, standard operating procedures
(SOPs), and operational processes.
Improved Operational Efficiency: Streamlined operations to reduce waste and enhance
system performance.
Enhanced Food Safety: Established food safety protocols and applied for ISO certification.
Menu Innovation: Revamped menu offerings and presentation to elevate the customer
experience.
Inventory Optimization: Introduced an inventory tracking system to minimize stock levels
and cut costs.
Staff Development: Provided training to staff to enhance customer service and operational
efficiency.
Marketing and Branding: Formulated marketing strategies to boost business and foster
customer loyalty.
Supply Chain Management: Built relationships with local suppliers to procure high-quality
ingredients.
مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

F&B Operations Consultant

يناير 2025 - يناير 2025

Appetito

بيروت، لبنان

يناير 2025 - يناير 2025

• Designed full operational structure and SOP manuals
• Implemented inventory systems reducing food cost and waste
• Revamped menu and concept to improve guest experience and sales
• Delivered stafftraining programs to elevate service standards
مجال الشركة:
المطاعم وخدمات الطعام

Restaurant General Manager

أغسطس 2019 - نوفمبر 2024

Babiole Dubai

دبي، الإمارات العربية المتحدة

أغسطس 2019 - نوفمبر 2024

• Achieved 350% revenue growth, significantly increasing profitability
• Managed full P&L, budgeting, and financial forecasting
• Led team of40+staff, improving performance and service standards
• Developed events and entertainment concepts driving repeat business
• Built strong VIP client network increasing high-value guest retention
مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
السياحة والضيافة

Restaurants manager

أكتوبر 2018 - يناير 2020

Mitsuya

بيروت، لبنان

أكتوبر 2018 - يناير 2020

Coordinate daily Front of the House and Back of the House restaurant operations

Deliver superior service and maximize customer satisfaction

Respond efficiently and accurately to customer complaints

Regularly review product quality and research new vendors

Organize and supervise shifts

Appraise staff performance and provide feedback to improve productivity

Estimate future needs for goods, kitchen utensils and cleaning products

Ensure compliance with sanitation and safety regulations

Manage restaurant’s good image and suggest ways to improve it

Control operational costs and identify measures to cut waste

Create detailed reports on weekly, monthly and annual revenues and expenses

Promote the brand in the local community through word-of-mouth and restaurant events

Recommend ways to reach a broader audience (e.g. discounts and social media ads)

Train new and current employees on proper customer service practices

Implement policies and protocols that will maintain future restaurant operations

Generally in charge of two restaurants owned by this company, Ramen-ya and yakiniku Japanese grill, both being new concepts in Lebanon needed more attentiveness to reach the desired flavour profile and ambiance profile
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

Restaurant Manager

أكتوبر 2018 - نوفمبر 2019

Mitsuya SARL,

بيروت، لبنان

أكتوبر 2018 - نوفمبر 2019

• Controlled costs and improved financial performance
مجال الشركة:
الضيافة والسكن

Sales Executive

سبتمبر 2018 - أغسطس 2019

Karam wines

بيروت، لبنان

سبتمبر 2018 - أغسطس 2019

Handling wine sales for Hotels and restaurants for all over Lebanon
مجال الشركة:
الصناعات الثقيلة
الدور الوظيفي:
السياحة والضيافة

Events Operations Manager

يناير 2016 - يناير 2019

Grappem,

بيروت، لبنان

يناير 2016 - يناير 2019

• Managed large-scale events including weddings and private functions
مجال الشركة:
الضيافة والسكن

Food and Beverage Manager

مارس 2018 - أكتوبر 2018

Bossa nova

بيروت، لبنان

مارس 2018 - أكتوبر 2018

Manage Restaurant operations

Maintain exceptional levels of customer service

Recruit, manage, train and develop the Restaurant team

Managing guest queries in a timely and efficient manner

Working within budgeted guidelines in relation to Food and Payroll

Developing menus with other members of Food and Beverage team

Incentivize team members to maximize sales and revenue

Setting departmental targets and objectives, work schedules, budgets, and policies and procedures

Evaluating guest satisfaction levels with a focus on continuous improvement

Ensuring communication meetings are conducted and post-meeting minutes generated

Environmentally aware

Assisting other departments wherever necessary and maintain good working relationships

Complying with hotel security, fire regulations and all health and safety legislation

Taking care of ordering all FnB materials for all different outlets while setting on standards
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

Restaurant Manager (Consultancy

يناير 2018 - أكتوبر 2018

Riverside Hotel,

بيروت، لبنان

يناير 2018 - أكتوبر 2018

• Oversaw operations, staffing, and guest experience improvements
مجال الشركة:
الضيافة والسكن

Restaurant Manager (Consultancy

يناير 2018 - أكتوبر 2018

Riverside Hotel,

بيروت، لبنان

يناير 2018 - أكتوبر 2018

• Oversaw operations, staffing, and guest experience improvements
مجال الشركة:
الضيافة والسكن

Operations Manager

أبريل 2016 - سبتمبر 2018

Grappem

بيروت، لبنان

أبريل 2016 - سبتمبر 2018

Training employees for the standards of the company in terms of service and proper handling of the events specifications (wedding, Private house service and private events).

Maintaining a proper management of the company’s uniform stocks.


Managing the operations of any specific event type (wedding, private house service and private events).

Handling the transporation procedures for the events.

Handling big weddings (600 to 1000 people).
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

Assistant restaurant manager

أغسطس 2017 - مارس 2018

Toki riyadh part of leylaty group

الرياض، المملكة العربية السعودية

أغسطس 2017 - مارس 2018

In charge of the training from a to z, the staff went through a training with me for 2 month 8 hours daily, in charge of the bars daily operations, standards and monthly specials, incharge of daily dutie assignments and section designations, in charge of staff evaluations and développement.
مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
السياحة والضيافة

Floor Manager

نوفمبر 2017 - يناير 2018

Toki Riyadh – Ultra-Luxury Chinese Fine Dining

الرياض، المملكة العربية السعودية

نوفمبر 2017 - يناير 2018

مجال الشركة:
الضيافة والسكن

EARLY CAREER

يناير 2011 - يناير 2018

HOTELS & F&B

بيروت، لبنان

يناير 2011 - يناير 2018

مجال الشركة:
الضيافة والسكن

F&B Outlets Manager

يناير 2017 - نوفمبر 2017

The KeyAparthotel,

بيروت، لبنان

يناير 2017 - نوفمبر 2017

مجال الشركة:
الضيافة والسكن

Assistant restaurants manager

يناير 2016 - مارس 2017

The smallville hotel

بيروت، لبنان

يناير 2016 - مارس 2017

Managed F&B team and operations across various outlets
​•​Led staff training, service efficiency, and performance feedback
​•​Ensured guest satisfaction, food quality, and cost control
​•​Oversaw menu implementation and daily operations
​•​Managed penthouse and meeting room events
​•​Reported to restaurant manager and GM
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

Assistant Restaurant Manager

يناير 2016 - يناير 2017

The Smallville Hotel,

بيروت، لبنان

يناير 2016 - يناير 2017

مجال الشركة:
الضيافة والسكن

Assistant Restaurant Manager

أغسطس 2013 - مارس 2016

Le Gray hotel

بيروت، لبنان

أغسطس 2013 - مارس 2016

Started as Captain Waiter and was quickly promoted to 6th floor assistant manager in one of the most prestigious high-end international traveller hotels in Beirut. Supervised efficiently Commis waiters and stewards, while making sure reservations and highly profitable luxurious events are duly and seamlessly organized.Substantially expanded knowledge in winery selection and stock management as well as top-end Whiskey malts and cigars selection for top international VIP guests.Generally in charge of the hotels 6th floor where all Food and beverage venues are located, started as captain waiter and travelled around all their venues: Indigo on the rooftop : A fine dining restaurant, acquired a polite and powerful attitude used to dealing with guests, and events. Bar 360: A chill out bar with dance. Acquired a high speed of service, served a large amount of tables, Acquired beverage a large experience. Cherry on the rooftop: A chill out summer lounge next to the pool, same concept as bar 360 but further casual. Cigar lounge: A very quiet lounge where guests can have a wide variety of whisky and beverages. Dealing with a large number of VIP guests. Acquired a good cigar experience and its complementary whiskey.
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

Supervisor

يناير 2013 - يناير 2016

Rooftop Restaurant & Lounge Le Gray Hotel (Leading Hotels ofthe World),

بيروت، لبنان

يناير 2013 - يناير 2016

مجال الشركة:
الضيافة والسكن

Management Trainee

نوفمبر 2012 - يناير 2013

Albergo Hotel (Relais & Châteaux),

بيروت، لبنان

نوفمبر 2012 - يناير 2013

مجال الشركة:
الضيافة والسكن

التعليم

Lebanese university

يونيو 2013

يونيو 2013

بكالوريوس، Hospitality management

لبنان

المعدل التراكمي (نقاط): 12.5 من 20

المعدل التراكمي (نقاط): 12.5 من 20

Skills

Food & Beverage
Expert
Food & Beverage
Expert
Food Policy
Expert
Food Policy
Expert
Food Safety
Expert
Food Safety
Expert
Food Cost
Expert
Food Cost
Expert
Event Management
Expert
Event Management
Expert
Leadership skills
Expert
Leadership skills
Expert
Spirits knowledge
Intermediate
Spirits knowledge
Intermediate
Service professional
Expert
Service professional
Expert
Wine knowledge
Intermediate
Wine knowledge
Intermediate
Organisational skills
Expert
Organisational skills
Expert
Speech skills
Expert
Speech skills
Expert
technology and systems
Expert
technology and systems
Expert
operational skills
Expert
operational skills
Expert
communication
Expert
communication
Expert
financial management
Expert
financial management
Expert
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
BUDGETING
Intermediate
BUDGETING
Intermediate
HOSPITALITY INDUSTRY
Intermediate
HOSPITALITY INDUSTRY
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROFIT AND LOSS P&L MANAGEMENT
Intermediate
PROFIT AND LOSS P&L MANAGEMENT
Intermediate
RESTAURANT OPERATION
Intermediate
RESTAURANT OPERATION
Intermediate
REVENUE GROWTH
Intermediate
REVENUE GROWTH
Intermediate
STANDARD OPERATING PROCEDURE
Intermediate
STANDARD OPERATING PROCEDURE
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate
Food & Beverage
Expert
Food & Beverage
Expert
Food Policy
Expert
Food Policy
Expert
Food Safety
Expert
Food Safety
Expert
Food Cost
Expert
Food Cost
Expert
Event Management
Expert
Event Management
Expert

حسابات مواقع التواصل الاجتماعي

الموقع الشخصي
الموقع الشخصي
linkedin.com/robinbarsa

اللغات

الانجليزية

متمرّس

العربية

اللغة الأم

الفرنسية

متمرّس

التدريب و الشهادات

التدريب
Train the trainer
le gray beirut
Mar 2014

الهوايات والاهتمامات

Music
Pool table

Won couple of trophies.