Customer service supervisor
Subway
Total years of experience :6 years, 9 Months
Responsible for answering Customer queries and handling issues and complaints.And also • Responsible for the day to day business analysis
CAPITA
Duration Function Dates
2 yrs Sr. Insurance Executive 1 Dec 2009 to 16 Nov 2011
RESPONSIBILITIES
• Responsible for creating the formulas to find out the total productivity and individual productivity of the process by using MS Excel
• Responsible for analyzing the total quality and individual quality of the process
• To ensure that all the policy numbers or work which are left out will be there in the spread sheet every day
PASSPORT DETAILS
Passport No: J 4888477
Date of Issue: 14/06/2011
Date of Expiry: 13/06/2021
Place of Issue: Kozhikode
MPHASIS
Duration Function Dates
3yrs Transaction processing officer 22 Sept 2006 to 30 Nov 2009
RESPONSIBILITIES
• Responsible for processing new applications
• Responsible for checking for discrepancies and uploading the policy
• Follow up on cases where there are discrepancies in the information provided
• Reporting back on completion of processing
• Responsible for quality check using MS Excel to ensure error-free process
• Responsible for the payment of the doctors for the medical report of the client
2004 Bachelor of Science (Physics) University of Kannur
2000 Pre-Degree ( Science) University of Calicut
1997 SSLC Kerala Board