Customer Service Specialist
ekar
Total years of experience :11 years, 7 Months
Employee of the Month- Ekar Customer Service Award- November 2019
Providing excellent service standards, respond efficiently to customer inquiries and maintain
high customer satisfaction.
Answering incoming calls and responds to customers inquiry
Management and resolve customer complaints
Sell products and place customer orders in the computer system
Identify and escalate issues to supervisors
Upsell products and services
Building sustainable relationships and trust with customer accounts through open and interactive communication and able to reach sales target.